"This place was 10/10 for us! My family and I were excited about this vacation and to be honest, this place exceeded our expectations. It was affordable, and all of the staff were very nice people! I'd definitely recommend going. We will definitely be back!"
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
4.0 star property
Tulum
9.6 out of 10, Exceptional, (36)
9.6/10
Exceptional
(36)
"This is easily one of the best experiences I have had at a hotel. The owners and staff are the kindest people and made our stay one of the most memorable and special trips for our family. We can’t recommend going here enough! We will be back. Quiet, Clean, adventures in nature, bike trails, food and yoga were all amazing! "
"Los domos son muy bonitos para fotografías, pero la realidad es que están muy descuidados. La chapa de la puerta está floja y cuesta trabajo cerrarla, los mosquiteros no están bien sellados, las llaves de la regadera no funcionan bien, había focos fundidos y que parpadeaban constantemente (no relacionado a la alimentación de luz solar, porque otros focos no parpadeaban). El hecho de que no hagan limpieza todos los días hace que la cantidad de bichitos sea muchísimo mayor que en otros glampings...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Commune with nature and explore the great outdoors at Cenotes Labnaha during your travels in Tulum. Stroll along the seaside in this romantic area, or check out its top-notch restaurants.
Commune with nature and explore the great outdoors at Cenote Tortugas during your travels in Tulum. Stroll along the seaside in this romantic area, or seek out the biking trails.
Commune with nature and explore the great outdoors at Yax-Muul during your travels in Tulum. Amble around this romantic area's beautiful beaches and enjoy its top-notch restaurants.
"Wonderful installations, settings and service! Ideal for family reunions with all children - comfort, good food and activities for everyone, at times in group or at times alone. "
"Really nice hotel, I liked all the options for the kids, kids water park, kids club, the churrasqueria and cafeteria. The views are amazing. Restaurants are okay, the workers they were all very friendly and helpful. This resort It’s a bit far from both airports so taxis will charge over $100 to take you there. As well as any taxis to playa del Carmen around $40. Also you will see animals like mapaches, iguanas and I even saw a snake. For someone like me that doesn’t like animals maybe is something to take into consideration. But overall good hotel. "
Barceló Maya Riviera - Adults Only - All Inclusive
10/10 Excellent
"Got the swim up premium and was well worth it! We used the pool so much after hours. Food options were really good as well! Staff was extremely nice and helpful and really liked the access to other resorts! Would definitely come again"
Grand Palladium Kantenah Resort & Spa All Inclusive
10/10 Excellent
"Just returned from our 6 day trip. 2 adults and 2 children. We stayed in the family selection.
The good…
-Lots of dining food options.
-Access to all the property’s.
-Pool right outside our room. The kids loved this.
-Transportation around the resort.
-Beautiful and clean resort.
-The butler service. You text them what you need and boom it’s delivered to the room and you tell them what dinner options you would like for your stay on the first day and they make the reservation for you.
-Pools are beautiful and not over crowded.
-Love the swim up bar.
-Staff was very nice and very helpful.
- The Market comes every Wednesday and Saturday some local vendors.
- They have a kids club though we did not use this.
-Family selection had free water, drinks, and candy bar for the kids with snacks.
-Water is filtered and completely safe.
- Rooms were very nice and clean.
Now the not so great.
- When you arrive they try to set you up on a one
hour tour and offer you all the Incentives. They pitch it as a marketing. A simple no thank you a few times did not stop the sales pitch. I understand this is their jobs and I respect that but it was a little much.
- Beach was not something you wanted to swim in. Nobody was ever in the water due to the seaweed. Not resorts fault. Just a bummer.
- Drinks were really weak even when asked for
A double.
I would recommend this resort and stay there again. Just maybe a different time of year due to the beach issue.
"
"The staff were great and restaurants within TRS were good.
Room was, odd, with regards to the open concept closet and ridiculously low countertops.
I would definitely go back!"
"Huge property. Lots of walking. Buffet at the Palace was excellent. Restaurants were a nice change.
Snorkeling/swimming with turtles was the highlight. Activities staff were awesome.
A dedicated coffee shop and area for quick snacks would be a good addition. "
"Internet , Staff , Bed Comfort and Amenities are all 10!!! Food I give a 6 . Had a great time the beach did disappoint us the area to enter on the resort so brown full of algae and felt like big stones at the button even with water shoes uncomfortable but again my trip was great "
