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Wakax Hacienda - Cenote & Boutique Hotel
4.0 star property

Upscale hotel with 3 outdoor pools and full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Wakax Hacienda - Cenote & Boutique Hotel

Photo gallery for Wakax Hacienda - Cenote & Boutique Hotel

Lake
Lake
Premium bedding, Select Comfort beds, minibar, in-room safe
Food and drink
Exterior

Overview of Wakax Hacienda - Cenote & Boutique Hotel

Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is P 16,500
Price available on 05/12/2024

Enjoy the neighborhood

Map
239 Carr. Tulum - Cancún Ejidal, Tulum, QROO, 77780
  • Popular LocationSoliman Bay1 min walk
  • Popular LocationCenote Manatí7 min drive
  • AirportTulum, Quintana Roo (TUY)7 min drive
  • Popular LocationXel-Há Park8 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Premium bedding
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Cabin, Terrace

Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Cabin, Terrace

Highlights

Air conditioning
Premium bedding
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Designer toiletries
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Villa, 2 Bedrooms, Private Pool

Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Villa, 2 Bedrooms, Private Pool

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Select Comfort bed
  • 223 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 King Beds

View all photos for Signature Villa, Private Pool

Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Villa, Private Pool

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 188 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Studio Suite, Terrace

Highlights

Air conditioning
Premium bedding
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Designer toiletries
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Select Comfort bed
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 105 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Tulum

Located in Tulum, Wakax Hacienda - Cenote & Boutique Hotel is in the suburbs and on the waterfront. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Soliman Bay. Traveling with kids? Consider Xel-Há Park and LabnaHa Ecopark Adventures. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 7 min drive
  • Xel-Há Park - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Dos Ojos Cenote - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • Zona Arqueológica de Tulum - 11 min drive
  • Templo Dios del Viento - 11 min drive
  • Mulut Jach Ki - 6 min drive
  • Chula Vista - 8 min drive
  • Starbucks - 6 min drive

About this property

Wakax Hacienda - Cenote & Boutique Hotel

Upscale family-friendly hotel near Xel-Há Park
Near Soliman Bay, Wakax Hacienda - Cenote & Boutique Hotel provides a garden, an arcade/game room, and 2 bars. Active travelers can enjoy spelunking, hiking/biking, and ecotours at this hotel. Indulge in a massage and a body treatment at Hacienda Wakax, the onsite spa. A business center and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), free bicycle rentals, and babysitting (surcharge)
  • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
Room features
All 50 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and minibars.
Extra conveniences in all rooms include:
  • Rainfall showers and designer toiletries
  • Highchairs, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Cocal

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Spelunking
  • Winery release events

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Highchair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Beach towels
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

WAKAX HACIENDA
Wakax Hacienda Cenote &
Wakax Hacienda - Cenote & Boutique Hotel Hotel
Wakax Hacienda - Cenote & Boutique Hotel Tulum
Wakax Hacienda - Cenote & Boutique Hotel Hotel Tulum

Frequently asked questions

Does Wakax Hacienda - Cenote & Boutique Hotel have a pool?

Yes, this property has 3 outdoor pools.

Is Wakax Hacienda - Cenote & Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wakax Hacienda - Cenote & Boutique Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Wakax Hacienda - Cenote & Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Wakax Hacienda - Cenote & Boutique Hotel?

Check-out is at noon.

Where is Wakax Hacienda - Cenote & Boutique Hotel located?

This family-friendly Tulum hotel is located on the waterfront, within a 5-minute walk of Soliman Bay, LabnaHa Ecopark Adventures, and Maya Adrenaline. Cenote Tortugas and Tulum National Park are also within 3 mi (5 km).

Wakax Hacienda - Cenote & Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 33 reviews" "
Rating 8 - Good. 2 out of 33 reviews" "
Rating 6 - Okay. 0 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take the tours they offer! Educational, beautiful and fun! One of the most beautiful places I’ve stayed. Breathtaking property, comfortable, clean room, excellent food, (a little pricey but as expected when paying the gringa tax ;) Will return.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelley-Rae Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Amenities
Excellent service, friendly staff
Stayed 3 nights in Jan 2024

8/10 Good

Lakeisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. If you are looking for a place to retreat and step away from the busy world, then this is the place.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place and I feel so lucky to have found it and cant wait to come back!
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Divya Dianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recharge your batteries. Absolutely perfect balance of calm quiet and activity. This space has breathtaking natural environment. Gives you space to breathe and relax, but also give opportunities to relax and engage your mind in natural activities Absolutely beautiful
Stayed 1 night in Jun 2023

10/10 Excellent

Mervyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a really nice tranquil part of our time in Mexico. We found no need to leave Hacienda Wakax for the four days we were there. The activities and dining was all we wanted. In particular the hours spent in and around the Cenotes was great. Totally recommend this resort.
Stayed 4 nights in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet palace
Really beautiful buildings and surround nature. Great place to stay if there’s seaweed on the beaches (you’re quite far from the beach). Actually very easy to get around using collectivos, you can get a lift to the front gate by the staff. Way cheaper than taxis. Very quiet and the owner’s vision is great.
Stayed 5 nights in May 2023

4/10 Poor

SABRINA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The photographs are beautiful, and the reviews were so great - I was looking forward to this. But it was very disappointing. While the property is indeed beautiful, the constant asking for tips from staff made the stay uncomfortable and unpleasant. There is one dining option where the food is very very average, and overpriced, the service extremely slow and the moment your bill arrives, the waiter makes it a point to tell you that tip is not included, and tell you how to add it. Every. Single. Time. It is oppressive. The tour guide on the property was great. and we enjoyed the excursions, but it was clear that even he was waiting for a tip, even tho activities are included. It was just too much, especially given that this place is insanely expensive. (Water is free in the room but costs $7 USD at the cafe. Sometimes, our items weren't on the bill, so we were told to just give cash for the missing items). The area by the lake, near the cafe, is absolutely lovely but there was rock music playing there all the time. So it was not peaceful, even tho it so easily could be. And this is not a party place. Beware that the only way you can leave the place (if you dont have a vehicle) is to have them call a cab. At the minimum you will pay $35 USD for one way. Even for a five minute drive. I love Mexico, but so unhappy with this stay. PS: Beaches of Tulum are overrun with seaweed
Stayed 4 nights in Feb 2023