"Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing. "
"We loved our stay here. Villas El Encanto is located in a quiet residential area with lots of lovely bakery and breakfast options nearby. Our accommodation was excellent. 5 of us (incl 3 teenagers) stayed in a very cool and comfortable family cabin with filtered water and a fully equipped kitchen area. We enjoyed the pool area as well as the pretty garden. Thank you so much for a lovely stay - the kids were very sad to say goodbye to the dogs :-)"
"Great view, staff helpful, maid service was accommodating. Late check out a plus, love the view, access to pool and ocean. Does need some TLC, but they seem to be working on it. Norky at bar was wonderful!! AC great. For the price I would stay there again. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Commune with nature and explore the great outdoors at Cenote Jardín del Eden during your travels in Xpu-Ha. Check out the shops and top-notch restaurants in this family-friendly area.
After visiting Caleta Chac-hal-al, make a plan to see the other sights and activities in Xpu-Ha. Amble around this family-friendly area's beautiful beaches, or seek out the snorkeling spots.
Grand Palladium Kantenah Resort & Spa All Inclusive
10/10 Excellent
" We had a fantastic week at Grand Palladium Kantenah, staying in the Family Selection section. Check-in was smooth—our room was ready within 15 minutes of arrival, and our butlers Karen and Erick were amazing. Family Selection gave us access to a private pool with great food and drinks, The Nest restaurant (excellent breakfast, dinner, and pre-dinner cheeses), and TRS lunch spots with upscale food. While we didn’t try TRS dinner venues to stay with our kids, the lunch options were noticeably better than similar ones in White Sand. We tried the steakhouse, Brazilian, Argentinian, Mexican, and Italian restaurants—all were fantastic. On our last night, we booked the Bravo Dinner & Show, which had elevated cuisine and entertainment, though it comes with an extra charge. Joel at the main pool bar in Kantenah/Colonial was the MVP—he made sure we always got top-shelf drinks and treated us like VIPs. The beach wasn’t the best, but staff kept it clean, and a short walk north led to a much nicer stretch. The resort is huge, but shuttles made it easy to get around. Staff everywhere were kind, attentive, and made us feel truly special. Highly recommend Family Selection for comfort, service, and elevated dining."
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
10/10 Excellent
"This was a gorgeous property. Very clean, staff was very helpful with everything we needed. The food at all the restaurants we tried was excellent. The only thing we would suggest is that they could use more directional signs. It's easy to get lost and hard to find your way to wherever you want to go. "
"We had a pleasant experience thanks to Lisandro from guest services. He really made us feel welcomed, Lisandro was very helpful, professional and gracious throughout our stay. We highly recommend Ocean Riviera Paradise as the place to stay in Cancun/ Playa Del Carmen and hope that you’ll be lucky enough to meet Lisandro while visiting. "
If I need to cancel my hotel reservation in Xpu-Ha, will I receive a refund?
Yes, most hotel bookings are refundable if you cancel prior to the hotel's cancellation deadline, which is usually within 24-48 hours of your check-in date. If your reservation is non-refundable, it may still be possible to cancel it and receive a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Xpu-Ha.
Where can I learn more about changing or cancelling my trip to Xpu-Ha?
To access more information about updating your trip to Xpu-Ha or cancelling it, click here.
What's the best accommodation for a family vacation in Xpu-Ha?
Couples looking to get away will find a romantic atmosphere in Xpu-Ha, and visitors give high marks for the beaches, top-notch restaurants, and entertainment choices. Relaxing and welcoming, this city also attracts tourists with its shopping. Xcaret Eco Theme Park, Xel-Há Park, and Playa del Carmen Main Beach are some of the top sights around the area. In Xpu-Ha, there are 43 hotels and other accommodations to choose from. Find out more about Xpu-Ha.
The hottest months are usually August and July with an average temp of 82°F, while the coldest months are January and February with an average of 76°F. The rainiest months in Xpu-Ha are June, September, October, and August, with each month seeing an average of 8 inches of rainfall.
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