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Naala Tulum

3.5 star property
Hotel with an outdoor pool, near Tulum National Park

Choose dates to view prices

Photo gallery for Naala Tulum

Exterior
Restaurant
Sundeck
Reception
Garden
Naala Tulum offers a peaceful escape near historic Mayan ruins. Guests can relax in the garden, cool off in the outdoor pool, or enjoy drinks at the bar after exploring. Practical amenities include bike rentals and tour assistance to help travelers make the most of the area.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

2 bedrooms, premium bedding, down comforters, minibar

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Ceiling fan
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

2 bedrooms, premium bedding, down comforters, minibar

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Ceiling fan
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, premium bedding, down comforters, minibar

Deluxe Quadruple Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Ceiling fan
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

2 bedrooms, premium bedding, down comforters, minibar

Standard Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Ceiling fan
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Outdoor pool

BESPOKE, member of Small Luxury Hotels

Tulum
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 29 reviews
The price is P10,818
P15,003 total
includes taxes & fees
Oct 15 - Oct 16
BESPOKE, member of Small Luxury Hotels
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About the neighborhood

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Las Palmas Public Beach - 5 min drive - 4.3 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Playa Ruinas - 11 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Jasmine - ‬12 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪Escama - ‬6 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪El Capitán - ‬9 min walk

About this property

Naala Tulum

Hotel near Tulum Mayan Ruins
Take advantage of a terrace, a garden, and a bar at Naala Tulum. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Concierge services, an elevator, and a banquet hall
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 95 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Wyndham Tulum

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 75 reviews
The price is P3,848
P4,834 total
includes taxes & fees
Oct 7 - Oct 8
Wyndham Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Self parking on site (USD 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum have a pool?

Yes, this property has an outdoor pool.

Is Naala Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naala Tulum?

Self parking is available for USD 10 per day.

What time is check-in at Naala Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Naala Tulum?

Check-out is at noon.

Does Naala Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of USD 120 per vehicle applies.

Where is Naala Tulum located?

Located in Zama, this hotel is steps from Jaguar Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Paraiso. Tulum Beach is 2.7 mi (4.3 km) away.

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Naala Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 407 out of 619 reviews
Rating 8 - Good. 133 out of 619 reviews
Rating 6 - Okay. 48 out of 619 reviews
Rating 4 - Poor. 13 out of 619 reviews
Rating 2 - Terrible. 18 out of 619 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar Ivan Cervantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad en instalaciones, ubicación , el personal muy amable y atento en el check in
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, especially for the price. The staff was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay, very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, buena ubicación y muchas cosas al rededor
Desayuno muy bueno en el roof top
Stayed 1 night in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here.
Stayed 2 nights in Aug 2025

10/10 Excellent

violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo todo el personal muy amable
Stayed 1 night in Jul 2025

10/10 Excellent

Victor manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt not eat at the hotel but it is a great stay and an awesome place. Great location easy to get where ever you want
Stayed 1 night in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would definitely recommend. The hotel overall is excellent the rooftop pools with views were second to none, and the staff were very friendly and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Arianny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good price
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandro

Liked: Staff & service, property conditions & facilities
No nos dieron agua, el servicio masomenos en el área de desayunos los de recepción todos muy bien el gerente súper amable
Stayed 2 nights in Aug 2025

10/10 Excellent

GILBERTO DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito, solo no tenían agua caliente pero eso no impidió pasarla bien. La alberca muy bonita y con buena temperatura, las habitaciones huelen bien y en fin me gusto.
Stayed 2 nights in Aug 2025

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
La propiedad necesita más personal y más variedad en el desayuno la cama súper cómoda si volvería
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
The amenities were great and the look was amazing.
Stayed 7 nights in Jun 2025

10/10 Excellent

Karilu Almeida

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really inconsistent
Stayed 3 nights in Jul 2025

10/10 Excellent

Coates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely garden and rooftop pool area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Julio Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Stayed 5 nights in Jun 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was very warm and inviting with a lobby area with lots of comfortable seating in a bohemian jungle style. The rooms were clean and had that similar natural bohemian style.
The garden at night
Relaxing at the rooftop pool
Stayed 8 nights in Jul 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is the best!
Stayed 2 nights in Jun 2025

10/10 Excellent

Yair

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el lugar
Stayed 2 nights in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness
The bed was so comfortable I wanted to bring it home in Texas. The staff was very helpful and treated me. Very well.
Stayed 2 nights in Jul 2025

10/10 Excellent

rodrigo alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy padre 3l concento
Stayed 1 night in Jul 2025

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