Cielo Maya Beach Tulum

4.0 star property
Beachfront hotel with free breakfast and a rooftop terrace

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Photo gallery for Cielo Maya Beach Tulum

Outdoor pool, sun loungers
Balcony
Terrace/patio
Private beach, sun loungers, beach umbrellas, beach towels
Beach/ocean view
Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

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Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Terrace
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
Premium bedding
Separate bedroom
Down duvet
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
Premium bedding
Separate bedroom
Down duvet
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Soliman Bay - 4 min drive - 2.2 km
  • Tulum Mayan Ruins - 11 min drive - 10.6 km
  • Xel-Há Park - 12 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Restaurante El Crucero - ‬8 min drive

About this property

Cielo Maya Beach Tulum

Upscale family-friendly hotel near Soliman Bay
Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a Swedish massage, aromatherapy, or a facial. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Enjoy onsite activities like kayaking, snorkeling, and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Multilingual staff, concierge services, and beach umbrellas
  • Beach towels, a TV in the lobby, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cielo Maya Beach Tulum offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Free toiletries and hair dryers
  • 55-inch Smart TVs with streaming services and premium channels
  • Ceiling fans and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkeling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cielo Maya Beach Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cielo Maya Beach Tulum?

This property doesn't offer parking.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cielo Maya Beach Tulum?

Check-out is at noon.

Does Cielo Maya Beach Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.

Where is Cielo Maya Beach Tulum located?

Located in Tulum, this beachfront hotel is in the entertainment district and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 15 minutes.

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