"This resort is in a prime location about 15 minutes from the airport, which is very convenient. It’s family-friendly, and my son really enjoyed the pool and beach. We did run into quite a bit of seaweed during our stay, but overall the beach was still nice.
The resort itself is a bit outdated and could definitely use some renovations. The photos online seem more vibrant than what you actually see in person. The food was hit or miss out of about 7 restaurants, only 2 really stood out. The sushi spot was probably the best, but wait times were very long (1–2 hours to be seated and additional time for food), which is frustrating for an all-inclusive experience.
The staff was friendly overall. One downside was the constant pressure from sales staff in the lobby trying to get you to attend presentations. It became overwhelming at times, even after saying no.
On a positive note, the rooms were clean, housekeeping was consistent, and we had no issues there.
Overall, the resort has potential but needs updates. I likely wouldn’t return, but once you leave the resort, the food and overall vibe are much better. I’d recommend checking Google for the most recent reviews before booking."