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"Unfortunately our stay started from the very bad service from the Spidy Shuttle, they took 2 hours to get us to the hotel. It was not our first time here and we know it should be an hour or so but not 2 hours. They raised prices high enough to give better service. The hotel was very nice, good service, great stuff, room was clean and spacious."

"Hot tub was hot…only issue we noticed was the actual hot tubs by the pool were barely warm"

"The entire trip was absolutely amazing. The staff and butlers were phenomenal and made sure we had everything we needed and more. The room was beautiful, the food and drinks were amazing, everything was perfect. We would 100% go back."

"Enjoyed everything about my trip "

"The property was very nice. It did have some mosquitoes. The staff was fantastic and friendly. "

"Although our room was starting to show its age, it was very clean and the staff was excellent. There was a significant renovation happening to many of the villas so it seems they are keeping the buildings as up to date as they can. The only downside was the food. The dishes at the buffet were consistently mislabeled and the restaurants were extremely difficult to book a reservation, although the food was excellent at the one reservation we did secure"

"Very nice and big resort "

"Extremely courteous professional and accommodating staff."

"Everything was great! Grounds, room, staff, food, drinks, activities. Adan was our Concierge and was exceptional and attentive "