Hotels with shuttle in Tancah, Tulum

"Good job,will come back soon!👍"

"The property was beautiful and the staff was polite mainly. The private pool rooms are beautiful but I do feel the private pool itself could be treated or cleaned "

"Increíble, recomendable"

"Food, pool and room were great, menus at the specialized restaurants could offer a larger selection, just one very rude waitress we encountered, when we had dinner at the Italian place."

"The number of activities is huge. I like that! The food was Excellent. More effort to keeping the beach in good condition would help your cause. A better system for walk up bar service. Within our party of 6, all but one of us experienced que jumping, which led to arguments. Lines on the ground where people need to line up for drink service. "

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"The food was good. Pools close by 7pm. Public access washrooms were not always clean. Staff in the stores were not helpful or friendly. Hotel staff was good."

"Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend. "

"We’ve been coming to the Barcelo for more than 20 years. We were very surprised to see how rundown it had become and how poorly it was maintained. The food was mediocre, at best, meats every day were dried out and we watched other guests sawing to cut pieces off. Our room was not cleaned and no clean towels provided 2 of our 7 days there. In addition, the gift shop at the pool area completely ripped us off. There was no price tag on a 6oz bottle of sunscreen and shame on us for not asking the cost. We anticipated paying $20 or so, which would have been more than double its store cost,especially since we’re guests, but when the charge appeared on our credit card, they had charged us $56!!! We thought it must be a mistake, but no, rip your guests off and extort them. Needless to say, we will not ever be returning to the Barcelo."