Hotels with shuttle in Tancah, Tulum

"Every placa we went it was clean, staff very attentive and well mannered. The food was excellent, many varieties to choose from and delicious. "

"We had issues with our first room so we had to change rooms. The issues were our air conditioner would not cool. The safe in our room would not work right We also had a smell in our room that we couldn’t figure out where that was coming from We moved to another room and had the same issue with the AC The staff was great if we couldn’t walk somewhere, we could take a golf cart. They will come pick us up at our room. The food was good The beach was not good. We couldn’t go to the beach because of Sargasm. We didn’t have small children with us "

"Pretty beach area and good for easy snorkeling"

"Staff was extremely courteous and helpful. "

"Yes, Israel and Lucero were amazing. "

"Decently nice property. Low rating is due to the food. It was terrible. The food was worse than school cafeteria food. The steak at the Italian restaurant was like a Salisbury steak with the consistency of heavy jello. We had to upgrade the premier dining options to access halfway edible food. Drinks were fine, and the staff was friendly with good service. At over $600 per night, I expect decent food. "

"We had a great time and would definitely go again. The rooms were large and clean. House keeping came everyday and did a great job, our fridge was well stocked and we would leave and drink requests on a note with a tip for when they restocked daily. All the staff were very nice throughout the resort. The buffet's were good and had a wide variety, and the restaurants were all very good. The beach is Rocky but as long as you bring water shoes you'll be fine, it was worth it for the snorkeling. "

"Staff was friendly, the shuttle service was fantastic. I wish they had more variety at the buffet. Also felt the bars always had constant lineups. Place was clean and service was excellent overall."

"Overall, the experience was good. However, I was not impressed with the room—it did not match the pictures and could definitely use some remodeling and maintenance. The room had a noticeable old smell, which might be unpleasant for people who are sensitive to odors. There was also quite a bit of noise coming through the door from housekeeping and people walking in the hallway. It wasn’t terrible, but since we had little ones the noise was sometimes disturbing, especially when they were trying to rest. On the positive side, there was a great variety of food and desserts. The environment was enjoyable, and the unlimited drinks were a nice bonus. The pool is quite large, but it still felt overcrowded. By around 10 a.m., all the poolside and beachside seats and umbrellas were already taken. "