Hotels with smoking rooms in Tancah, Tulum

"The staff were very friendly and helpful. They went above and beyond. Clean resort. Clean room. Food was good. No line ups, no problems getting reservations. Pools were easily accessible and more than enough chairs for everyone"

"I stayed with White Sand Select and our concierge service from Cielo and David was exceptional. They went above and beyond and we could not ask for anything better. They helped us with everything we needed. "

"Great service, great food, great resort. I appreciated the upgrade for being with expedia - wish the Expedia copy said more about what’s included. "

"This hotel was a beautiful, quiet oasis. The staff was wonderful, our bed was super comfortable and it felt more like a private condo than a hotel. If the big, all-inclusive hotels are too touristy for you, this could be a great choice. We felt very safe here, the hotel is on a private road with a guard shack so limited traffic and easy to walk along daily. There's a beautiful cenote just a few minutes walk away. Keep in mind, being outside the main hotel zone food options are limited to a few hotels unless you have a car to drive into town or to the hotel zone - so we recommend renting a car or scooter. We would also highly recommend finding the Mexican cooking from scratch class in a private Tulum home - it was a great experience."

"The property is clean but needs a renovation, the rooms specifically bathroom looks old and to used. "

"We loved this resort. Rooms were great, we booked two privileged level rooms. They were so clean. The staff were friendly. Food was delicious. Suggestion to be sure to book your reservations for dinner’s the night you get there for the whole time. We were able to get into three reservations. And we did have dinner one night at Beloved. We spent a day at each of the five pools. Loved the two swim up bars. Make sure to check the theatre schedule as we found the shows to also be worth it. Great selection of items in both of the shops as well. We also loved that we could walk to the marina. Enjoyed watching the dolphins and eating at the burrito restaurant. We were able to swim at the beach without beach shoes, although it is a little rocky in spots. I would recommend taking a snorkel and mask as we purchased one there. There are a lot of fish to see just at the resort in the ocean. Definitely would recommend this resort. "