"The resort was much larger than expected. The butlers for our villa (67), Maggie and Julio were wonderful. They were kind and understanding. Although I feel that they should have had another butler during their busiest times. The check in was smooth, Uziel, was great and we enjoyed all his recommendations. Due to the size of the resort, they have carts to take you to places around the place. I would recommend to take that into account when planning for things. You might need to wait an extra 15 minutes to get a cart. Overall, my sister and I had a blast at this resort. Rudy from the travel club team was amazing. Last tip, BRING MOSQUITO REPELLENT!"