Business Hotels in Tancah, Tulum

"Everything stood out…from the reception desk, to the friendly and accommodating staff…they amenities and food was top notch"

"Everything was great. The room was modern, clean, spacious, bright and beautiful. Great view. Comfortable seating on the balcony. Service/hospitality was excellent. Food/drinks were great. We did the preferred room so we got brand name alcohol. The spa was wonderful. We did the hydrotherapy twice and spa treatments once. I got a facial/cranial sacral massage and my husband got a massage with three different modalities. We both loved our treatments. The property is well maintained and has a variety of restaurants. Its located inside a gated community so you can walk outside the resort and explore a little without a car. You can rent a golf cart if you want to. There is a nice public beach you can walk to. "

"The room was immaculate both morning and night. Staff was extremely friendly, helpful and knowledgeable. They were very appreciative of tips both big and small but never once asked or gave off the impression they expected it. Food quality was high in my humble opinion. At times could have use a little more spice but that just personal preference. Ample selection of food both native to Mexico and international flavours. We stayed in kantenah in a family select room. The family select amenities were fantastic and quality can only be fully understood with experiencing them. Would and will recommend to friends and family. Lastly, beaches and pools all in excellent condition with ample help from staff if required. Kids (5) and (7) had an amazing time as well. Absolutely excellent!!!"

"Grest family fun that didn’t feel to overcrowded"

"Staff are so accommodating and friendly! Rooms are clean and spacious, food was amazing!"

"The room and the entire complex is always clean. There are so many staff working to keep the place looking fantastic! The staff are always so very kind and courteous, which is which is why we continue to come back. "

"Staff are lovely, nice and helpful. The grounds are immaculate and beautiful. "

"Very beautiful property"

"Check-in Process: Before arriving at the hotel, I pre-requested specific pillows, a private room, and a room with a good view through the butler, and they accommodated everything exactly as requested. Upon arrival, the butler kindly consulted with me, and all communication was possible via WhatsApp. They handled all restaurant reservations and activity management. From before arriving at the hotel until the moment we left, they fulfilled every single guest request without missing anything — it was truly the best service I've ever received. Room Environment: The cleanliness and facilities were excellent. There was no humidity, and everything needed in the room was provided. Additionally, before check-in, they perfectly removed any musty damp smell that might have been in the room by using the scent I requested, and they kept a diffuser running to maintain a pleasant fragrance throughout the stay. Even during the twice-daily cleaning, everything was kept very clean. In terms of cleanliness, it was the cleanest state I've seen compared to any 5-star hotel. Facilities & Restaurants There were plenty of places in the lobby to enjoy billiards and games, and the distance to the bars and restaurants wasn't far, which was great. Especially, having a jacuzzi here was a big plus — on chilly days (it was very cold during my visit), I could warm up my body, unlike other hotels. I visited three restaurants, and in all of them, the food quality, freshness of ingredients, and taste were perf"