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"Good customer service, respectful and organized staff. What i dont like is the breakfast buffet is very expensive. "

"The hotel staff is very friendly and accommodating. It is in close proximity to the mall with many restaurants to choose from. I would definitely go back again! "

"Great place to stay "

"Very clean, and close to terminal 3. "

"Staff are very accommodating, courteous, and attentive at all times. Very helpful when we asked for guidance. Definitely recommend to friends."

"We stayed in Villa 1, which was the garden loft villa with the most amazing private pool and luscious greenery surrounding the villa. First off, Shangri-La is more isolated from the main stations in Boracay so it’s definitely more peaceful and quiet and less crowded, which I prefer. Second, right from the beginning the staff was just amazing. I think they are the reason why we had such a great experience overall. They made us feel very special and welcomed, and seemed genuinely caring and helpful. They were also very accommodating. We checked in early and they provided us with A ROOM to stay in while we wait for our villa to be ready! How amazing. My fiancé also surprised me with birthday decorations in the room and they provided a FREE Moët champagne!! Those costs $120 at the restaurants in the states. Chi, the spa was amazingly beautiful and I’m sorry I forgot my masseuse’s name but she was soo good and strong! I felt so relaxed but she also got the knots and tension in my back/calves. Definitely worth the experience. The property is huge and beautiful overall. If I were to nit pick, the only cons but not really- the villa was a little outdated and with such a big property I wish they had more restaurants. Otherwise, this probably was the best stay I’ve ever had and I’ve tried many many resorts!"

"Nice place to stay and highly recommended."

"very clean and nice room. very comportable beds and pillows. staff are nice"

"Close proximity to shopping and bank"