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Great staff and property. Everyone is always very friendly and willing to assist in any way.

The hotel was beautiful !! And the location was great for the purpose of our trip. Only thing that sucked was that we had to call the front desk 3 times about the same noise complaint before they did anything about it

The staff are very friendly. The place is perfect if you’re looking for a place to relax. A little far from D’mall

Great location. Staff are so friendly and cater for your needs.

Service and staff are always top notch. A little disappointed in the room cleanliness this trip. Under the desk and window sills were not clean. Coffee container only had sugar and dirty dishes outside door were left for a day. I’ve stayed many times and this wasn’t the norm

Spent a night here to catch a morning flight out of Manila. Good enough for an airport hotel, small room, clean, and friendly staff. Don’t count on any shuttle bus because it takes forever, just take a taxi.

Close to everything. Staff are friendly and accommodating. Easy access from the airport.

Shangrila is a 5 star hotel if you’re not sure where to stay go to Shangrila. We stayed there for 10 days w/ my 2 kids and husband from California. They have an excellent service and very secure hotel. It’s very close to airport too and it’s in the high ends area. You really cannot beat this hotel ...

I will stay here again when I revisit the Philippines. Nice hotel to stay despite only stayed for one night. excellent team staff.

Classy hotel. Best beach on Mactan Island. Abundance of marine life by the shore. Great for kids. Well manicured and maintained property.

Great location and outstanding staff and service. We will definitely be back again.

The location is excellent, it’s near the airport and Resorts World Manila