Hotels with Bars / Lounges in Tancah, Tulum

"The room was clean, The staff were very friendly and helpful. The specialty coffees were delicious at the cafe in the lobby."

"Overall everything is awesome. All servers are great, occasionally come across couple buffet food stations where staff looks like they are not super happy to be there. The beach is nice and clean. They also do a good job cleaning and painting everywhere! However, last couple nights the AC was not working well in the room, and the fan was barely working slow... They staff said that the fan speed is fine although it was slower than other rooms by far."

"It is way too big. If you go with a group, they might just move you to any of the 6 or so properties- and they don’t care that you’ll then need to walk 2 miles to your friends area. They didn’t give us our “a-la-cart” reservations so we had to eat the horrible buffet food all the time. We had 6 people -a friend and I each booked ourselves and 2-18 year old girls. Then we wanted to have her and I in one room and the girls in another- in their view that was absolutely NOT POSSIBLE- no idea why??? We all paid and they allow 4 per room??? What’s the problem??? If you swap wrist bands and they find out they’ll call you everyday and threaten you!"

"Absolutely amazing!! I had such a good experience for our honeymoon. Everything felt extremely safe. They respected our privacy. The food was amazing and the resort was absolutely beautiful. "

"Edgar and Andrea all the staff are great Portofino had the best food seaside grill worst food. The cabana concierge was very good just wish the ocean had less Algea "

"everything was great!!! our family had a blast. "

"Everything was amazing, clean, nice stuff, beautiful resort "

"We loved this place. It was great. The room was very clean, the food was delicious and all tge staff was very friendly and helpful."

"Es un hotel familiar, tiene un lado para adultos más calmado muy bonito. El staff muy chévere, solo que en el Market, como que las chicas que estaban haciendo el desayuno y sirviendo postre estaban un poco cansadas y tenían un actitud desagradable. Es importante tener personas con energía bonita en especial por la mañana y más si es relacionado con alimentos. El personal de la limpieza muy excelente, también las chicas del Spa me encantaron. El hotel tiene un equipo de ventas súper agresivo, muy bueno, al final de una charla que fuimos sentí que me esperarían con un sombrero en la puerta para pedir donaciones jajajaja. Creo que es un buen hotel para ir con la familia, a mi mami le encantó y este viaje fue para ella así que ella lo recomienda! Muchas gracias! "