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Shangri-La Mactan, Cebu

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2 outdoor pools
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
2 outdoor pools

Overview of Shangri-La Mactan, Cebu

Shangri-La Mactan, Cebu

5.0 star property

9.0/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015

Explore the area

  • Popular LocationCHI, The Spa3 min walk
  • Popular LocationMagellan Shrine9 min walk
  • Popular LocationMactan Marina Mall19 min drive
  • AirportCebu (CEB-Mactan - Cebu Intl.)23 min drive

Room options

About this area

Lapu-Lapu

Located in Lapu-Lapu, Shangri-La Mactan, Cebu is in the business district and on a private beach. CHI, The Spa and Cebu Yacht Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jose R. Gullas Halad Museum and Zoomers Blacklight Mini Golf. Traveling with kids? Consider Cebu Botanical Garden and Cebu Zoo. Take an opportunity to explore the area for water adventures such as parasailing and other activities like golfing.

What's nearby

  • CHI, The Spa - 3 min walk
  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 19 min drive
  • Cebu Yacht Club - 19 min drive
  • Gaisano Grand Mall Mactan - 23 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 26 min drive

About this property

Shangri-La Mactan, Cebu

5-star luxury resort in the business district
At Shangri-La Mactan, Cebu, you can look forward to a poolside bar, a terrace, and mini golf. This resort is a great place to bask in the sun with a private beach, free beach cabanas, and sun loungers. Treat yourself to a detox wrap, hydrotherapy, or a manicure/pedicure at CHI, The Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants. The health club offers aerobics classes and yoga classes; other things to do include sailing, kayaking, and snorkeling. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide
  • Full breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • Limo/town car service, express check-out, and smoke-free premises
  • ATM/banking services, meeting rooms, and a gift shop
  • Guest reviews say great things about the location
Room features
All 530 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with digital channels
  • Balconies, childcare services, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: PHP 1456 for adults and PHP 728 for children
  • 5 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: PHP 1456 for adults and PHP 728 for children (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

Does Shangri-La Mactan, Cebu have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Mactan, Cebu?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Shangri-La Mactan, Cebu on Dec 6, 2022 start from P 15,000.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Mactan, Cebu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Mactan, Cebu?

Self parking is available for a fee.

What time is check-in at Shangri-La Mactan, Cebu?

Check-in begins at 2 PM.

What time is check-out at Shangri-La Mactan, Cebu?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Mactan, Cebu located?

Located in Lapu-Lapu, this beachfront resort is in the entertainment district and within a 10-minute walk of CHI, The Spa and Magellan Shrine. Cebu Yacht Club and Mactan Marina Mall are also within 6 mi (10 km).

Can I cancel my reservation for free at Shangri-La Mactan, Cebu and receive a full refund?

Yes, Shangri-La Mactan, Cebu offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Mactan, Cebu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 228 out of 1000 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 63 out of 1000 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 34 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 13 out of 1000 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

6/10 Okay

Miran
Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Sewer backed up. Moldy smell. Lack of communication between staffs. Room keys malfunction. Disappointed overall compared to its 5 star reputation

8/10 Good

jimmie, antioch
Traveled with family
Liked: Cleanliness, staff & service
Everyone very friendly, staff well mannered, courteous

10/10 Excellent

Antonino
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2022

8/10 Good

PHILIP
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort, loved the food choices and the facilities were great
Stayed 4 nights in Oct 2022

10/10 Excellent

Lynette
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was no phone service and cable service during our stay. The surrounding areas and route towards the property is inconvenient with bad traffic and small roads.
Stayed 1 night in Oct 2022

10/10 Excellent

Randy
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property that takes pride in their guests. Wish I could have stayed longer. Well worth the value to stay here.
Stayed 4 nights in Oct 2022

10/10 Excellent

Maria Renee
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing and calming resort with good restaurant options and different water activities.
Stayed 1 night in Oct 2022

10/10 Excellent

Richard
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff very welcoming and friendly
Stayed 2 nights in Oct 2022

10/10 Excellent

Willie
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the massage area, the sauna, pool. It was a great time.
Stayed 3 nights in Sep 2022

10/10 Excellent

Balraj so
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive and has its own private beach.
Stayed 5 nights in Sep 2022