- Liked: Staff & service, amenities, property conditions & facilities
I always stay here , it’s a wonderful hotel and a wonderful buffet breakfast
Book online or call:1 800 1 114 2468
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 469 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The lobby of the Pen is why I always come here and recommend to out of town guests. Unfortunately, though a friend and I each stayed in a "renovated" king room, we were slightly disappointed by the space. The carpet was renovated but the plug-ins and bathroom lay out were very outdated. I couldn't turn on one light without illuminating the entire room. The bathroom was separated by doors for toilet and for shower, which made the huge main bathroom floor seem cramped. The plugs for my accessories were loose and there was nowhere else for me to plug in besides the desk and bathroom outlets. The one thing I have always said about this place is that the service is beyond anything I have ever experienced. I have come to use the Pen as a benchmark for luxury service in any other hotel I stay in. Renovations can be changed so overall, this is still a 5 star hotel!