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bai Hotel Cebu

Photo gallery for bai Hotel Cebu

Exterior
Lobby sitting area
Property entrance
Executive Room | Premium bedding, in-room safe, desk, blackout drapes
Restaurant

Overview of bai Hotel Cebu

bai Hotel Cebu

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014

Explore the area

  • Popular LocationMandaue City Hall11 min walk
  • Popular LocationJ Centre Mall18 min walk
  • Popular LocationOur Lady of the Rule Church6 min drive
  • AirportCebu (CEB-Mactan - Cebu Intl.)20 min drive

Room options

About this area

Mandaue

Located in Mandaue, bai Hotel Cebu is in the business district. Jose R. Gullas Halad Museum and Zoomers Blacklight Mini Golf are local attractions and those in the mood for shopping can visit City Time Square and J Centre Mall. Cebu Ocean Park and Cebu Botanical Garden are also worth visiting.

What's nearby

  • Mandaue City Hall - 11 min walk
  • J Centre Mall - 18 min walk
  • Carmelite Monastery - 4 min drive
  • Our Lady of the Rule Church - 6 min drive
  • SM City Cebu - 7 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 20 min drive

Restaurants

  • Café Bai - 1 min walk
  • Jollibee - 2 min walk
  • KFC - 3 min walk
  • Bo's Coffee Parkmall - 4 min walk
  • Wallstreet Coffee Bar - 1 min walk

About this property

bai Hotel Cebu

4-star hotel in the business district
Take advantage of a roundtrip airport shuttle, a poolside bar, and a grocery/convenience store at bai Hotel Cebu. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 8 onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a front-desk safe
  • Concierge services, a ballroom, and tour/ticket assistance
  • Guest reviews give good marks for the dining options, pool, and helpful staff
Room features
All 668 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 40-inch Smart TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: PHP 1,288 for adults and PHP 644 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1288 for adults and PHP 644 for children
  • Airport shuttle fee: PHP 800 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

Frequently asked questions

Does bai Hotel Cebu have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at bai Hotel Cebu?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at bai Hotel Cebu on Mar 31, 2023 start from P 4,296.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is bai Hotel Cebu pet-friendly?

No, pets are not allowed at this property.

How much is parking at bai Hotel Cebu?

Self parking is free at this property.

What time is check-in at bai Hotel Cebu?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at bai Hotel Cebu?

Check-out is at 11 AM.

Does bai Hotel Cebu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 800 per vehicle applies.

Where is bai Hotel Cebu located?

Situated in the business district, this hotel is 0.3 mi (0.4 km) from City Time Square and 1.5 mi (2.5 km) from SM City Cebu. Mandaue City Hall and J Centre Mall are also within 1 mi (2 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 589 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 177 out of 589 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 52 out of 589 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 16 out of 589 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 16 out of 589 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and helpful
Stayed 7 nights in Mar 2023

8/10 Good

Anesdy

Liked: Cleanliness, property conditions & facilities
Great hotel and amazing staff whom were all very courteous, helpful and accommodating. My issue with this place is how slow the check-in/out process are, For me at least i stood in line for about 15-mins only to be told that my room wasn't ready, I then waited 45-mins and no one ever got back to me despite me sitting in the lobby. It wasn't until i asked a staff member about my room again that they ended-up upgrading me which i appreciated. Days later i decided to extend my stay and i was informed by a lady in the front that the price would be higher about 6000PHP but said i could make a reservation online again and stay in the same room, Fair enough so i make my reservation online and upon inquiring about it i'm told that they're unable to do this and that i would have to change rooms, Okay fine although it seems counterproductive. A day later i come back to lobby to check-out and the gentleman there says i don't have to leave the room, That he would merge my registrations and i could stay in the same room; I appreciated what he did for me but the staff communication seems to be all over the place. Lastly there is the buffet, I visited the buffet here on a Monday night at 8pm and it was the single most disgusting food i had tried. To start the food was cold despite sitting in the warming pans, It was clear that the staff stopped putting out fresh food, I stop by the Ribeye & Lechon station only to have the staff member serve me grizzle, It was clear he was untrained.

6/10 Okay

Andrew Phillips

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in room food service is terrible especially paying a lot would expect good quality I ordered a pizza and coffee the pizza was cold and hard and the coffee was also cold
Stayed 10 nights in Feb 2023

6/10 Okay

Jason

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The property is nice. Its annoying to have to go through a metal detector every time entering the lobby. I had an issue with extending my stay and the staff was not helpful in fixing the issue. I will not stay there again.
Stayed 2 nights in Feb 2023

6/10 Okay

Jason

Stayed 1 night in Feb 2023

10/10 Excellent

Mj Baloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The service was exceptional as well. Would definitely send a friend there.
Stayed 1 night in Feb 2023

6/10 Okay

Arthur

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I have requested a Deluxe King Room. They ended up giving me a room with two twin beds instead of a king bed. They told me the king bed is subject to availability. Interestingly, I know someone who booked the same thing AFTER I booked mine but he did end up getting the king bed. Not sure how that works…..
Stayed 2 nights in Feb 2023

10/10 Excellent

PUI MAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are so friendly and nice. Paul is the most outstanding staff, he helping us all the way.
Stayed 6 nights in Jan 2023

10/10 Excellent

Hsing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before our Int’l flight home. Great food options, amenities and very clean. Would definitely stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and helpful. The hotel is clean.
Stayed 2 nights in Jan 2023