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Henann Crystal Sands Resort

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Featured Image
On the beach
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, cribs/infant beds

Overview of Henann Crystal Sands Resort

Henann Crystal Sands Resort

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Station 1, (In between boat station 1 and D'mall), Boracay Island, Malay Aklan, 5608

Explore the area

  • Popular LocationD'Mall Boracay1 min walk
  • Popular LocationWhite Beach1 min walk
  • Popular LocationWilly's Rock12 min walk

Choose dates to view prices

About this area

Boracay Island

Located in Boracay Island, Henann Crystal Sands Resort is on the beach. Shoppers can check out D'Mall Boracay, while everyone can enjoy the natural beauty of White Beach and Station 2. Happy Dreamland and Ariels Point are also worth visiting.
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Map

What's nearby

  • D'Mall Boracay - 1 min walk
  • White Beach - 1 min walk
  • Department of Tourism Boracay Field Office - 3 min walk
  • Budget Mart - 3 min walk
  • Willy's Rock - 12 min walk

Restaurants

  • Sapphire – Beachfront restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Henann Crystal Sands Resort

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Henann Crystal Sands Resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 188 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and LCD TVs with cable channels. Free local calls, in-room massages, and safes are among the other amenities that guests will find.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and slippers. 40-inch LCD televisions come with cable channels. Bathrooms include bidets and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:30 AM - 7 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Beachfront location
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Free local calls
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Free WiFi
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Family friendly
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Guest rating 4.5+
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5 star
5 star

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for PHP 350.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1600.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 825 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: PHP 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 121 out of 169 reviews
5 - Excellent 72%
Rating 4 - Good. 32 out of 169 reviews
4 - Good 19%
Rating 3 - Okay. 6 out of 169 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 169 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 169 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

1/5 Terrible

Liked: Cleanliness
Disliked: Room comfort
Stayed 21 nights in Dec 2020

4/5 Good

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful Resort, great location, terrible service
Beautiful hotel in top condition as you would expect from a five star. Perfect central location and the skypool is a particular treat for seeing in the sunsets. Also transfers were well co-ordinated and stress free. But..... As so often is the case, the service level is what makes these resorts stand apart from one another and simply put this resort was sub standard and it certainly was not under any pressure on guest numbers. Would i stay there again? I'd love to for the positive reasons but ultimately NO which is great shame
Stayed 10 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
ice hotel
Beautiful modern hotel but restaurant service is inefficient.
Stayed 5 nights in Nov 2020

3/5 Okay

Stayed 2 nights in Mar 2020