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Shangri-La Boracay

Photo gallery for Shangri-La Boracay

Primary image
Beach nearby, white sand, sun loungers, beach umbrellas
Beach nearby, white sand, sun loungers, beach umbrellas
Beach nearby, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Overview of Shangri-La Boracay

Shangri-La Boracay

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Barangay Yapak, Malay, Boracay Island, Aklan, 5608

Explore the area

  • Popular LocationPunta Bunga Beach2 min walk
  • Popular LocationPuka Beach2 min walk
  • Popular LocationBalinghai Beach19 min walk

Choose dates to view prices

About this area

Boracay Island

Located in Boracay Island, Shangri-La Boracay is near the airport and near the beach. CityMall Boracay and Budget Mart are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Bunga Beach and Puka Beach. Discover the area's water adventures with snorkeling and boat tours nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

What's nearby

  • Punta Bunga Beach - 2 min walk
  • Puka Beach - 2 min walk
  • Balinghai Beach - 19 min walk
  • CityMall Boracay - 15 min drive
  • Diniwid Beach - 29 min drive

About this property

Shangri-La Boracay

5-star beach resort with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Shangri-La Boracay's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Shangri-La Boracay offers 219 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages spoken

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 7:00 AM - 7:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: PHP 1528 for adults and PHP 764 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Vintana Asian Cafe
  • Cielo Poolside Restaurant
  • Sirena Seafood Restaurant
  • Rima
  • Entertainment Center

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.
Guests planning to arrive between 7 PM-7 AM will be charged an additional PHP 1,000 per room for the speedboat transfer, and must contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Shangri-la advises that they will automatically enroll guests who are not citizens of the Philippines, with check-in dates from Jun 1, 2022 to December 31, 2022, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 15000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: PHP 1528 for adults and PHP 764 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides roundtrip shuttle and boat transfer service to and from Caticlan (MPH) Airport. Transfer service from Kalibo (KLO) Airport is available for a surcharge. To guarantee transfers, guests must contact the property with their flight details before their expected arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Shangri-La's Boracay Resort
Shangri-La's Boracay Boracay Island
Shangri-La's Boracay
Shangri La's Boracay Resort Spa
Shangri-La Boracay Resort
Shangri La's Boracay Resort Spa
Shangri-La Boracay Boracay Island
Shangri-La Boracay Resort Boracay Island

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 513 out of 622 reviews
5 - Excellent 82%
Rating 4 - Good. 84 out of 622 reviews
4 - Good 14%
Rating 3 - Okay. 16 out of 622 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 622 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 622 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful resort, comfy rooms
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless!!! Staff are friendly and very helpful.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise on earth
Stayed 4 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the pool area , the beach. Everything was wonderful, peaceful, serene and beautiful.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Villa 1, which was the garden loft villa with the most amazing private pool and luscious greenery surrounding the villa. First off, Shangri-La is more isolated from the main stations in Boracay so it’s definitely more peaceful and quiet and less crowded, which I prefer. Second, right from the beginning the staff was just amazing. I think they are the reason why we had such a great experience overall. They made us feel very special and welcomed, and seemed genuinely caring and helpful. They were also very accommodating. We checked in early and they provided us with A ROOM to stay in while we wait for our villa to be ready! How amazing. My fiancé also surprised me with birthday decorations in the room and they provided a FREE Moët champagne!! Those costs $120 at the restaurants in the states. Chi, the spa was amazingly beautiful and I’m sorry I forgot my masseuse’s name but she was soo good and strong! I felt so relaxed but she also got the knots and tension in my back/calves. Definitely worth the experience. The property is huge and beautiful overall. If I were to nit pick, the only cons but not really- the villa was a little outdated and with such a big property I wish they had more restaurants. Otherwise, this probably was the best stay I’ve ever had and I’ve tried many many resorts!
Stayed 2 nights in May 2022