Pousadas in Quintana Roo

"Room is very clean and beds are comfortable. All members are very kind and nice. Food is delicious!"

"The resort is very clean and well maintained. Food was excellent. Staff were helpful. Great location!"

"Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort! "

"Thoroughly enjoyed my solo stay at Hotel Riu Las Americas. Great food, many entertainment alternatives, and very walkable. The staff was great and they seemed to be cleaning 24/7. I will definitely choose to stay here again. The only downside is that the rooms are dated and the AC system was a bit musty. However, those few faults had no effect on me enjoying my stay. I HIGHLY recommend!!!"

"Great resort and super fun vibe. No there is no beach so that was known going in. Not an issue for us. Plenty of room around the pool and never a long line at the bars. Staff super nice and helpful. Pool was chilly but it was 60 at night over new years so expected. Still got in for volleyball and foam party. Steak place was not great but Italian place was good. Buffet was good. Outdoor lunch buffets were good. Daytime taco bar was good. Pretty quiet at night unless you go to the Landshark bar. Cool bands there and singing. Then dance music. Fun Mexican dancing show one night. Overall just a good time, clean, new resort. Felt it was a good deal for the stay."

"I would definitely stay again."

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"Perfect "

"Place was excellent. Clean great service and location beach and pools amaIng"