Playa del Carmen hotel rooms a the Occidental

"The rooms are super clean. Staff is super nice and very helpful. Every room has microwaves, 2 burner stove top, pans and utensils to cook with. Bowls, plates, and silverware to use. Fridge and freezer, your own AC unit in each unit, patio, bathroom with toilet and shower that are super clean. Great deal and location. Of each room gets its own WiFi. The rooftop pool and patio is awesome."

"Spent my 40th birthday here and they made me feel really special. Everything was just wonderful. Thank you for the great experience. We will be back! "

"The staffs are very friendly and helpful. The food is great too."

"Our second time here. Fabuous resort. Great food"

"The staff is courteous from check in with a welcome to paradise drink through the checkout process. The resort is immaculately kept and the staff has pride in the facility. Speaking of the staff, they are welcoming and helpful at all times. The nightly activities are designed to be engaging and interactive for all, rain or shine! Cannot wait to visit again!"

"AMAZING STAY! Will definitely be back"

"Stayed for 10 days and had a wonderful vacation, our room was perfect the staff were so friendly and helpful. Food was amazing for an all inclusive and the kids enjoyed the kids club. Beatrice at Reception was always welcome and willing to go the extra mile. Regina our room maid always left such beautiful little touches making the kids smile and us feel very special and kitziana in the kids club was amazing with the boys. Looking forward to coming back again in the future"

"Great overall "

"We loved our experience here. The resort was newly renovated, rooms were modern and well maintained. Enjoyed the buffet, really enjoyed the Mexican food (tamales, plantain, etc. ) and LOVED the make-your-own chievche bar (so fresh). The bartenders at the Le Fleur/Steakhouse were incredible (such high quality personalized cocktails and an unexpected show) these bartenders really made it a one of kind experience. The riviara hotel part is still under construction but it didn't effect our experience much. Really appreciated the hotel trams that drove you directly to your hotel rooms from the lobby or beach. The beach was a little eroded and a bit seaweedy but we still had a great time lounging by the beach. 100% would be excited to go back. "