"Have stayed here multiple times and love it! The staff are amazing! The food is excellent, great drinks. The rooms and views are excellent. Taxis readily available and never gouge on price. Beach is awesome, the pools and swim up bar are great! Have no complaints. Look forward to visiting there every year."
"Lovely resort, quiet at our end. Swim-up, ocean front room was amazing. Our concierge Sal was excellent, very helpful. The staff all work so hard to make for an excellent experience for everyone."
"Excellent location for walking to anything in town. Safe for solo travelers. Clean & comfortable rooms. Breakfast was wonderful with great food & excellent times."
"The site advertised that there was our service at the pool up on the roof. Went up there and nobody was there asked if there was somebody to make drinks up there and they said they send somebody. Half hour later nobody was still there went down to the lobby and asked again and she said I’ll have him there right away. Waited another half hour and still nobody showed. Seemed a bit shortstaffed. But the room was clean. Good location."
"The staff is very friendly and there are plentiful options for food. The bartenders will make just about any drink you ask for.
The only location on the property with air conditioning is your individual room and one bathroom. It is very humid on Cozumel and when you travel with others it would be nice to have a place to gather in comfort in the evenings."
"We stayed here a few years ago and loved it so much we returned for our honeymoon. When we arrived we were greeted like family, the staff is fantastic and accommodating. They were able to help with setting up taxis and things to do during our stay. The food and drinks were delicious and the beach was so peaceful and quiet."
"Staff was good, room clean, pool had problems for first 6 days but was resolved after multiple days of trying. Food was much improved over last year."