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"The staff are wonderful. Moises is the best server there was!! We enjoyed all the kind people, as well as the maid service and kindness from everyone."

"Amazing I’ll be going back again for sure and bringing my whole family "

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"Great when traveling"

"I really liked the property except for one thing. The beach was not on property . We had to ride on a small shuttle somewhere else if you wanted to go. Once you got there the beach had so much sargassum that you couldn't go in it. no one was cleaning it. There were two pools there that you could use but you had to pay 300 dollars to use them. Not ok if you had paid for an all inclusive package."

"I just came back from our Mother/Daughter HS graduation celebration vacation at RUI Sante Fe. We went with another Mom/Daughter = 4 of us. We had the best time! There are so many dining options, great staff, lots of activities, fun parties every night and a club for the 18+ to enjoy. Us Moms loved the pools and dining options plus nightly activities. Girls loved the pools, unlimited drinks LOL, and fun RUI parties and club scene. We felt safe with them out on their own in the resort. This was a great priced package for what you got. The property is HUGE and well kept. We even did a spa treatment for each of us - highly recommend. My daughter got too much sun and was feeling sick and in pain from it and we did the After Sun treatment and it was like a miracle. She was better, redness gone and able to enjoy the other half of the day. My only needs improvement is - Why do they have the daily RUI fit class out in the open air (it was 90 and humid) in front of the main traffic path? It was not peaceful to do Yoga or Tai Chi with people walking by talking loud and watching you and it was hot to enjoy. Also they only have a sheet at night to cover you. I know I said it was hot but it felt like no coverage or weight on you. Luckily I brought a blanket from my flight so it helped me. Overall very satisfied with the resort and package! Go there soon! "

"Food was great, lots of options to choose from. Staff there is very nice and friendly. Love the rooms and how comfortable they were. Super spacious! Recommend for anyone that goes to Cancun for the first time! "

"Everyone is very friendly and love to have fun........"

"The property and staff was great. I think the beds were full size, for 2 people (my teenager and I) was a bit too small. I also didn't like the fact that we had to pay 16% on the resort credits. Other than that it was a great trip."