Guest Houses in Quintana Roo

"Staff was great! Great value. Not issue I had was with Expedia and the transportation. Use Uber do not pay for transportation through Expedia. They are refusing to give me a refund even though the company was not there to pick us up and would not answer the phone. The company is saying they will give me a refund, but Expedia is saying no. "

"Great hotel "

"Enjoyable stay for our family of 5 during the “soft launch” of the resorts. The resort staff was amazing, friendly and helpful at all times. We enjoyed the pools and beach, as well as the bowling alley and pickle ball court. The food was generally good with some exceptional menu items - pork shank and ribeye being highlights at 2 of the restaurants - whereas the frozen cocktails were mediocre and the juice bar disappointing. The ice cream parlor and coffee place were great, again with very friendly staff. The resort will only get better as feedback comes in and adjustments will be made. Overall we recommend it and would gladly visit again. "

"I’m sold las Americans hospitality was amazing and the resort by beach in the northern part is the best. A little older feel but accommodations way more then expected . Resort is beautiful "

"Friendly staff. Very clean room. Good food!"

"Clean, modern room. Very friendly and caring staff; and good cozy amenities."

"Restaurant is great, though the dish ingredients may be different with what is on the menu, sometimes they can even miss 1 ingredient. I like the pickleball court very much, ocean beach is a bit far, need to take shuttle bus to go there"

"Good "

"We had a great stay at Grand Palladium Kantenah Resort. The resort itself is very good, and we were pleasantly surprised with a VIP upgrade, which made a noticeable difference. The Family Selection beach area was especially nice — less crowded and more comfortable. Overall food quality was good, although the desserts could definitely be better. During our stay we booked three à la carte restaurants. La Paisana and Sumptuori (teppanyaki tables) were both very good. Portofino, however, was a bit disappointing. The service was good, but the food didn’t live up to what we expected from an Italian restaurant. Overall, we really enjoyed our stay and would definitely recommend this resort, especially if you can get the Family Selection or VIP upgrade."