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"The staff and cleanliness of the establishment was great. The breakfast buffet was the best and had good variety. Lunch and dinner was not good."

"It’s was fun not satisfied with food and drinks"

"Very unprofessional staff (I am not going to bore you with my story, but it was family reunion and my birthday, all I say, they ruined it for me). Rooms have roaches. food is awful. Very low quality alcohol. So many construcation sites all over the hotel. Don't spend your money there. The only good thing I can say about this hotel is the pool and beach access. "

"The sexy pool area very fun with all the activities and games. Diego at the swim up bar kept us very happy making the drinks amazing. The playmakers kept it fun. All the amenities provided you don’t need to leave the resort to have a good time."

"Clean, food was great, staff was friendly. "

"⸻ Our stay at Hotel Kukulkan was absolutely perfect from start to finish. Everything exceeded expectations, from the beautiful property to the overall atmosphere. What I loved the most were the parties, they were so much fun and really made the experience unforgettable. The shuttle service to other RIU hotels for parties was a huge plus, making it easy to explore and enjoy different vibes without any hassle. Another thing that stood out was how convenient everything was when it came to excursions. Transportation was always easily accessible, which made planning activities smooth and stress-free. Lastly, the service truly made a difference. The servers were incredibly nice, polite, and attentive throughout our stay, always making us feel welcome. I would definitely recommend Hotel Kukulkan to anyone looking for a fun, relaxing, and seamless vacation experience."

"The staff are very kind and helpful, check in a check out is easy, everything is clean and the food at the buffet was really good! Go to the buffet within the first hour or so if it opening, you will have more selection of food. Location is perfect, the beach is stunning and so fun to swim in, we are coming back here!"

"Well, when you book your trip don't listen to Delta airlines because they told me that my passport card was good enough for the flights going and coming. Wrong! Your passport card is only good for driving over the Mexican border or going into Mexico off of a Cruise Ship; or perhaps swimming across the Rio Grande but not flying over their sky. Anyhow, it took six-ten Delta employees to come to that conclusion. Our driver drove us back home to get my passport. On the way back to the airport I received an email saying the plane departed early so there we sat broken hearted and you know the rest of that saying. Delta airlines gave us a full refund for the flight but Southwest airlines says we have six months from the day of booking the vacation to fly out of Mexico to any where we want to go. Thankfully I purchased the insurance for $155. so we will receive the Rui Ventura cancun Mexico 6 night all inclusive stay. The Hotel staff was really kind andwe kept our cool. I'll let everybody know how great it was when we go. Let's GO Linda"

"That can definitely work on the food, adult beverages selection was great, staff were friendly, very clean. "