"Clean room, great spa service. Breakfast was absolutely amazing. Restaurants served quality and tasty food. View from terrace was stunning, pool was lovely. Overall an excellent resort. Really enjoy our stay."
"Clean room, great spa service. Breakfast was absolutely amazing. Restaurants served quality and tasty food. View from terrace was stunning, pool was lovely. Overall an excellent resort. Really enjoy our stay."
"The place is well-maintained, clean and organized, just a little bit lacking in communication. Sometimes you have to go to reception because the question cannot be answered over the phone. There are a lot of things to do and places to explore. Maybe a little bit more of an option on the snack bar inside the room or places to buy. Overall, the place itself is a paradise."
"The place is well-maintained, clean and organized, just a little bit lacking in communication. Sometimes you have to go to reception because the question cannot be answered over the phone. There are a lot of things to do and places to explore. Maybe a little bit more of an option on the snack bar inside the room or places to buy. Overall, the place itself is a paradise."
"An absolutely beautiful property, very chilled and peaceful. Staff are wonderful and accommodating. The food is wonderful. Lots of options to choose from at the breakfast buffet. Dinner and lunch options are also great. The local village is less than 5 minutes walk from the resort and well worth checking out for dinner, drinks, souvenirs or general supplies."
"An absolutely beautiful property, very chilled and peaceful. Staff are wonderful and accommodating. The food is wonderful. Lots of options to choose from at the breakfast buffet. Dinner and lunch options are also great. The local village is less than 5 minutes walk from the resort and well worth checking out for dinner, drinks, souvenirs or general supplies."
"The staff provided professional and attentive service. The dining experience was outstanding, complemented by the property's elegant atmosphere. We were very impressed and look forward to returning and would highly recommend."
"The staff provided professional and attentive service. The dining experience was outstanding, complemented by the property's elegant atmosphere. We were very impressed and look forward to returning and would highly recommend."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Good value for money, but the parking situation could be improved. I had to park a few blocks away, which was inconvenient with luggage. The hotel itself was comfortable, and the staff were accommodating. The amenities, including the fitness center and pool, were great, so I would stay again but would plan for parking ahead of time.
Good value for money, but the parking situation could be improved. I had to park a few blocks away, which was inconvenient with luggage. The hotel itself was comfortable, and the staff were accommodating. The amenities, including the fitness center and pool, were great, so I would stay again but would plan for parking ahead of time.
Bob (Dung) was very accommodating and facilitated my local tours extraordinarily. He followed up with with me consistently to ensure my stay in Hanoi was pleasant and memorable. Will recommend the hotel to my friends and family so they can enjoy Bob’s impeccable service.
Bob (Dung) was very accommodating and facilitated my local tours extraordinarily. He followed up with with me consistently to ensure my stay in Hanoi was pleasant and memorable. Will recommend the hotel to my friends and family so they can enjoy Bob’s impeccable service.
Miguelito Ariel Averion
Reviewed October 21, 2026Reviewed October 21, 2026
Had the best experience in this hotel. Room was very clean and staff are very friendly and accommodating. Ask for Mr. Wat in the bell service he was helpful and kind. I will recommend this hotel to friends and family. This hotel deserves the 5 stars it claims.
Had the best experience in this hotel. Room was very clean and staff are very friendly and accommodating. Ask for Mr. Wat in the bell service he was helpful and kind. I will recommend this hotel to friends and family. This hotel deserves the 5 stars it claims.
Anonymous traveler
Reviewed February 5, 2024Reviewed February 5, 2024
During my stay, I found the room to be incredibly comfortable, offering a perfect retreat after a long day. The bedding was top-notch, ensuring a good night's sleep. The hotel's restaurant was a culinary highlight, serving delicious meals that catered to a variety of tastes. The cocktails were equally impressive, crafted with care. A wonderful place for both relaxation and fine dining.
During my stay, I found the room to be incredibly comfortable, offering a perfect retreat after a long day. The bedding was top-notch, ensuring a good night's sleep. The hotel's restaurant was a culinary highlight, serving delicious meals that catered to a variety of tastes. The cocktails were equally impressive, crafted with care. A wonderful place for both relaxation and fine dining.
Family Suite Room for 3
Our group is well rating this hotel for its value for money, design, cleanliness, location and excellent service. It is within the shopping quarters and very close to the cathedral and the lake making everything around the area mostly accessible. The food was also great, though we had to walk 2 mins. to the other hotel (or perhaps it was Tet holiday that it was arranged that way).
WARNING - However, if you are considering to take a spa service. I RECOMMEND TO TAKE THE...
Family Suite Room for 3
Our group is well rating this hotel for its value for money, design, cleanliness, location and excellent service. It is within the shopping quarters and very close to the cathedral and the lake making everything around the area mostly accessible. The food was also great, though we had to walk 2 mins. to the other hotel (or perhaps it was Tet holiday that it was arranged that way).
WARNING - However, if you are considering to take a spa service. I RECOMMEND TO TAKE THE...
jannie
Reviewed February 22, 2026Reviewed February 22, 2026
Always a pleasant, beautiful, cozy and comfortable stay at Hotel Groove Shinjuku. When we can afford to indulge a little, Hotel Groove is certainly our top pick. The best accommodations with the most spacious rooms and most beautiful views. Service is great, cleanliness is top tier, amenities are fantastic and ease of overall check-in & out is highly convenient.
Always a pleasant, beautiful, cozy and comfortable stay at Hotel Groove Shinjuku. When we can afford to indulge a little, Hotel Groove is certainly our top pick. The best accommodations with the most spacious rooms and most beautiful views. Service is great, cleanliness is top tier, amenities are fantastic and ease of overall check-in & out is highly convenient.
Carla Angeline
Reviewed February 21, 2025Reviewed February 21, 2025