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Breaskfast buffet was great, room was clean but the restroom (in-room) was too small and smelly. Overall was OK.
from the subway too the hotel, its fully sheltered but there's a flight of stairs to hotel entrance, no slope or lifts or escalator. inconvenient to carry a huge luggage with a kid in tow
Best location and staff were very helpful. So easy to get to Shinjuku station
Great place and location. Staff are friendly and helpful.
Fabulous hotel in a great location only a few minutes walk from the train station The room was compact but very modern with all you need for enjoying Shinjuku & surrounding areas . The use of a smartphone to help navigate your way around was a real bonus. The one disappointment was that the pool ...
Location. Pickup by tour operators. Nearby eateries
Staff were fantastic and very accomodating. Had requested tower view artist room but none were available as well as the preferred artist rooms also requested...staff happily moved us to a city room with tower view instead which was great. Fantastic connection to Narita with Bus Limousine too, great ...
Room with two beds was spacious for Japanese standards. Location was convenient: airport bus stop nearby, Shinjuku station 10min walk. Hotel is very dated though - things were clean and in working order, but I felt like I was living in Japan in the 90s.
Convenient but room abit small. Price of room rates is expensive.
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