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The shuttle bus service was excellent. Japanese and western breakfast options also lovely.
Beautiful gardens. Breakfast on the pricey side. Shuttle bus back and forth to Megaru JR station is a big plus.
Excellent service, large room, great view. One of a kind stay
An amazing hotel. Impeccable service. Great location
Great hotel and experience! One of the best hotels that we've stayed at.
I returned here again this year! I really got refreshed by walking around in the beautiful Japanese garden. The spa is excellent. I love this place and will come back again next year with my family.
Nice view from high-rise floor Very close to Shinjuku area but quiet and safe Kind and well trained hotel staffs Some bad tourists but controllable
Staff were polite and extremely helpful. They took note of our requests and we did not have to restate anything to get things done. This is what I considered professionalism. Room price was expensive but we enjoyed our stay a lot. Expedia offered complimentary access to the hotel's gym and pool which ...
I liked that it was close to the Shinagawa Station, this made it very convenient
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