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Taking the free shuttle from Haneda Airport to the hotel was easy and convenient! Check-in and check-out process was quick. Room was clean and tidy. Staff were friendly!
Western sized rooms, conveniently located, free shuttle to Shinjuku train & metro terminal ! Excellent staff. I had a wonderful view of Mt Fuji from my 16th floor room.
Cool vibe. Local Japanese hung out at the bakery and restaurant after work, that says something really good about the place and food. First turntable I seen at a hotel lobby checking in. Just need to get the A/C to go on full blast when turned. It's one of those A/C that doesn't respond.
The location, the staff, the room, and the amenity, everything was excellent. A small complaint is molding smell of the shower curtain. We highly recommend this hotel to everyone.
really nice hotel and location is very suitable. very central to good eateries and shopping. highly recommended
The room was excellent and the location was good as it was within walking distance from restaurants and supermarket and subway station. The hotel also provided a shuttle service to the subway and JR stations.
This was a very convenient place to stay close to the airport, in a quiet neighborhood easily accessible by public transportation. The breakfast service starts at 4am, giving plenty of time to eat before catching the shuttle to the an early flight.
Fantastic place to stay, exceptional service. Welcoming, helpful staff. They were great with our kids too.
A nice clean hotel in the middle of shinjuku, restaurants are expensive, we had a poor experience in the Chinese bad service small portions and over priced