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Overview of Eastern And Oriental Hotel

Photo gallery

Guest reviews

4.7 / 5Exceptional
2,486 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

Popular LocationPenang City Hall11 min walk
Popular LocationPinang Peranakan Mansion12 min walk
Popular LocationKapitan Keling Mosque14 min walk
AirportPenang (PEN-Penang Intl.)30 min drive

Choose dates to view prices

  • Deluxe Suite

    4.6/5 guest room rating

    Room amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    • 1 Double Bed
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  • Premier Suite

    4.6/5 guest room rating

    Room amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    • 1 Double Bed
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  • Writers Suite

    4.4/5 guest room rating

    Room amenities

    • 135 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
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  • Straits Suite King

    4.2/5 guest room rating

    Room amenities

    • 87 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
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  • Georgetown Suite King

    4.7/5 guest room rating

    Room amenities

    • 79 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
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  • Studio Suite

    4.8/5 guest room rating

    Room amenities

    • 55 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
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  • Corner Suite

    5/5 guest room rating

    Room amenities

    • 123 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
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  • Studio Suite Twin

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
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  • Superior Suite King

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
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  • Superior Suite Twin

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    Show details
  • Deluxe Suite Two Queen Beds

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    • 2 Queen Beds
    Show details
  • Deluxe Suite Twin

    Room amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    Show details
  • Deluxe Suite King NS

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Deluxe Suite Twin NS

    Room amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    Show details
  • Premier Suite Twin

    Room amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    Show details
  • Premier Suite King GF

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Premier Suite Twin GT

    Room amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    Show details
  • Writers Suite Two Queen Beds

    Room amenities

    • Sea view
    • Sleeps 3
    • 2 Queen Beds
    Show details
  • Pinang Suite

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    Show details

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Eastern And Oriental Hotel is in the city centre and on the waterfront. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Travelling with kids? Consider Kidland Penang and Penang Avatar Secret Garden.

Map
Popular Location

What's nearby

  • Penang City Hall - 11 min walk
  • Pinang Peranakan Mansion - 12 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Swettenham Pier Cruise Terminal - 15 min walk
  • Prangin Mall - 17 min walk

Getting around

  • Penang Sentral - 37 min drive
  • Penang (PEN-Penang Intl.) - 30 min drive

About this property

Eastern And Oriental Hotel

Family-friendly George Town hotel in Downtown George Town, near KOMTAR
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 232 rooms feature thoughtful touches such as espresso makers and slippers, along with free WiFi and 24-hour room service. Guests will also find TVs, premium bedding and coffee/tea makers.
Eastern And Oriental Hotel offers 232 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, slippers and bidets. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 6:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

2 outdoor pools
Children's pool
Fitness centre
Full-service spa

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Business services

10 meeting rooms
Business centre
Conference space (7535 square feet)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Massage - hot stone
Massage - sports
Massage - Thai
Massage/treatment rooms
Spa open daily
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Linens
Premium bedding

Bathroom

Bathtub or shower
Bidet
Towels

Entertainment

TV

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water

More

Free newspapers
Guidebooks/recommendations
Iron/ironing board
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 7:00 AM to 10:30 PM
Fees may apply; contact the property in advance to make arrangements
Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception.

Renovations and closures

The following facilities are closed until further notice:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night.

Property payment types

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 150.0 per night
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna
    – Spa
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Guest reviews

4.7
Exceptional
5 - Excellent
1,808
4 - Good
537
3 - Okay
102
2 - Mediocre
30
1 - Poor
9
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I love the colonial architecture and the room is fairly big for 2. Best of all it overlooks the sea of the Malacca Straits. The layout of the bathroom is beautiful with the big bathtub as the focal point. The provision of the his & hers vanity top and wardrobe in the toilet means that i have my own personal storage and space. However I do wish there was a mirror in the bedroom so that I can do a final check before leaving the room.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great hotel with excellent staff. The happy hour is such a great feature of the hotel, but we were disappointed that the public buffet happy hour is no longer available in the Annex wing. Will effect our considerations for any further stays

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very atmospheric hotel. The new wing has been really well built and maintains a real sense of heritage. Breakfast was excellent too - lots of choice and really good quality.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great heritage design building and nice and helpful stuffs.

    Stayed 1 night in Mar 2020