Masai 3 Stars Hotels

"The property is at a convenient location nd shopping closed by. There was no taxi stand nearby so you have to rely on Grub and Wifi Access. In the lobby, they don't provide any help to call taxi or Grab. At a minimum, WiFi access is required in the lobby. Overall the place is great."

"Clean and comfy room with ample space."

"The whole experience was great for a family weekend shopping & dining getaway."

"Ample parking on street level Clean room No bedroom slippers Thin walls No hand soap "

"Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers… "

" Checked in at the wrong JB centre Fives Hotel, not aware that we booked one was Fives hotel Meldrum, do not know there r 3 Fives Hotel in JB, took a grab over to Jalan Meldrum n that is a very quiet place, have to walk very far to eatery n shopping centre, either Changi city or R n F mall"

"Stay was good for 1 night. Check in details was given on the day via whats app. Perhaps they can improve the lift system as it’s sow to serve the crowds. "

"Location is convenient. Parking is easy cos right in front of the hotel. Bedding and toilets are acceptable clean. Check in is easy. This is my 2nd time stay."

"Everything was perfect for a 3 star hotel & i absolutely love the toiletries & deco BUT their wifi was kinda slow & hence tis is only the downside "

"The handphone reception is not very ideal. Front desk can choose not to answer the calls. No sound proofing. You can practically hear the guests walking pass at the corridor and guests dragging their chairs on the upper floor "

"The staff were polite and friendly "

"Hotel was decent for the price paid. Quite clean but there were stains on bed sheets. Air-con is noisy but works fine. Room is spacious but has thin walls. The shower area in toilet is very slippery when wet, to be cautious. Will definitely stay at this hotel again if needed to come to this area. There’s a Chagee bubble tea store about 5 minutes walk away too 😋 Room comes with the complimentary items below: - 2 toothbrushes w toothpaste - 2 bottled water - 2 shower towel - toilet paper -...

"Clean room. Good vicinity with lots of food outlet etc. Helpful staff. "

"We stayed here in Mar & May 2024, both stays we were unable to watch CNA. We hope the mgt will look into this & resolve the issue soon."

"The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area. "

"Value for money"

"Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the...

"A lot of restaurants around. No parking available."

"Stay was simple as it was only a single-night stay. It was an apartment-like hotel but we got fairly disappointed that lots of amenities were not found within the unit. Website published the provision of plenty of amenities. However, we had to request for very basic amenities such as toilet hand soap/hand wash! We were even informed that toothbrushes are not provided. It would be fine if toothbrush kit are not provided if is an serviced apartment style accom but the accom publicise itself as a...

"Nice clean"