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Smart TV
In-room safe, desk, iron/ironing board, free WiFi
Smart TV
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.1/5 Very Good
39 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Business Services
  • Parking Available
  • Laundry

Map

Explore the area

Popular LocationAustin Heights Water & Adventure Park4 min walk
Popular LocationAEON Tebrau City3 min drive
Popular LocationHospital Sultan Ismail4 min drive
AirportSingapore (SIN-Changi)42 min drive

Choose dates to view prices

  • Quadruple Room

    Room amenities

    • 35 sq m
    • Sleeps 4
    • 2 King Beds
    More detailsQuadruple Room
  • Room

    Room amenities

    • 3 sq m
    • Sleeps 8
    • 8 Twin Bunk Beds
    More detailsRoom
  • Standard Double Room, 1 Queen Bed

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room, 1 Queen Bed
  • Standard Twin Room, 1 Single Bed

    Room amenities

    • 1 sq m
    • Sleeps 2
    • 1 Twin Bed
    More detailsStandard Twin Room, 1 Single Bed
  • Deluxe Double Room

    Room amenities

    • 35 sq m
    • Sleeps 2
    • 2 King Beds
    More detailsDeluxe Double Room

About this area

Johor Bahru

Located in Johor Bahru, Austin Park Hotel is in the entertainment district and near theme parks. AEON Tebrau City and KSL City Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Angry Birds Activity Park Johor Bahru. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Tan Sri Hassan Yunus Stadium.

Visit our Johor Bahru travel guide
Map
Popular Location

What's nearby

  • Austin Heights Water & Adventure Park - 4 min walk
  • AEON Tebrau City - 3 min drive
  • Hospital Sultan Ismail - 4 min drive
  • KSL City Mall - 11 min drive
  • Holiday Plaza - 11 min drive

Getting around

  • JB Sentral - 25 min drive
  • Singapore (SIN-Changi) - 42 min drive

Restaurants

  • Where to eat
  • Park Cafe – Open daily.

About this property

Austin Park Hotel

3-star hotel, walk to Austin Heights Water & Adventure Park
A restaurant, a snack bar/deli and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. All 108 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and Smart TVs with digital channels. Other amenities available to guests include rainfall showerheads, free bottled water and hairdryers.
Austin Park Hotel offers 108 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Smart televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 1 per day

Food and drink

  • 1 restaurant

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 84.8 per day.
Cots (infant beds) are not available

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 1 per day
  • Rollaway bed fee: MYR 84.8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Austin Park Hotel and receive a full refund?
Yes, Austin Park Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Austin Park Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Austin Park Hotel?
Self-parking is available for MYR 1 per day.
What time is check-in at this hotel?
Check-in is from 2 PM to 11:00 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Situated in the entertainment district, this hotel is 0.2 mi (0.4 km) from Austin Heights Water & Adventure Park and 2.3 mi (3.7 km) from AEON Tebrau City. KSL City Mall and Angry Birds Activity Park Johor Bahru are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Austin Park Hotel

4.1
Very Good
5 - Excellent
19
4 - Good
11
3 - Okay
5
2 - Mediocre
3
1 - Poor
1
4.3
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

check in at hotel

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price

The stay was great overall. The rooms are big, clean and comfortable. It is also located in a good location with many shops and entertainment nearby.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanliness in the room and big space in the room.

Stayed 2 nights in Dec 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service
lousy policy and service.everything is chargeable.

hotel only provided 2 towels and when I asked for more, they insisted on charging me. in addition, hotel also insisted on additional rm50 to check in one hour earlier when the room is already available. lousy policy, lousy service. this is my first and last time here wifi doesn't work so well and hot water is also on and off.

Stayed 1 night in Dec 2019