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"Conveniently located, excellent free airport shuttle, comfortable albeit slightly aged decor."

"From the moment my taxi pull to the front of the hotel I was greeted with the outmost courtesy, I was helped out to my room which by the way was outstanding, great location within walking distance of the Petronas and the great surroundings, will stay there again."

"Had pleasant short stay. Well connected to nu Sentral and the transit lines. "

"Hotel was in a great location with a great view of the twin towers... Room was clean and tidy with all the usual facilities and amenities... walkable distance to twin towers and bukit bintang area... highly recommend anyone to stay here."

"Amazing staycation at Parkroyal Collection KL Lifestyle Suite with my family during Lunar New Year! Pros: - Newly refurbished: Having just completed their renovation, the rooms and facilities (e.g. gym and swimming pool) are clean and well-maintained - Comfortable bed - Club lounge: great check-in experience with friendly staff, decent options provided for evening cocktails Cons: - Parking: parking space does not seem to be rennovated and is very narrow; troublesome payment due to the need to validate parking with frontdesk at the lobby every time before exiting - would be great if it can be done self-service online"

"There are many activities you can sign up for that is organised by the hotel. The staff are friendly and ensure that I was cared for throughout my stay. Love the room (ocean view) and service the most! One downside is there is nothing much to explore out of the hotel and it is a distance to travel out. "

"The staff here will bend over backwards to please you. From the general manager to the housekeeping staff. Just wow! Food at the dinner buffet was always plentiful and varied. You could have anything you want! Now, for the most impressive thing for me. The chefs’ very special attention to my gluten free diet. Chefs were literally hand preparing all my GF meals. Had pancakes and French toast for breakfast, pasta for dinner and a also huge platter of meats- shrimp, duck, steak, chicken, fish, lamb, squid and crème brûlée dessert. Potatoes. Salad. quinoa, and mango pudding, mango salad, I have not been this full from food in years!! "

"Compliments to Ms Yukari for clear and friendly desk services during check-in and sound advice on purchasing of breakfast slots. Room condition is excellent, we were given corner room which require a bit of walking. Considered well maintained and comfortable. However, room was a bit warm around 11plus pm and the lowest temp adjustment is 21deg. Although hotel support staff responded promptly and swiftly that they will send someone up to check the room, the toddler was already asleep and inconvenient. But it got cooler into the night/thru the night. Other than that, the stay was fantastic. Breakfast was great with a lot of choices ranging from bread station/salad station/cheese and smoked salmon, dessert section, indian and local malay cuisine, noodles section to classic baked beans/sausages and live omelette section. The pool is nice and suitable family as there are slides for kids and jacuzzi for adults. Just to note that it is shared between the two hotel. Spa and Gym is just beside as well. Do book in advance to avoid lack of slots. One more thing is that the parking is heavily subsidised and not completely free. However, it is just and additional RM3 for hotel guest. So, no complains."

"Listing had early check and late check out. but wasn’t offered by hotel during our check in. Not too sure if it is a glitch. otherwise, hotel has done well in staff service delivery and cleanliness "