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Overview of DoubleTree by Hilton Hotel Johor Bahru

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
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DoubleTree by Hilton Hotel Johor Bahru

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationJohor Bahru City Square9 min walk
    Popular LocationArulmigu Sri Rajakaliamman Glass Temple13 min walk
    Popular LocationSultan Abu Bakar State Mosque20 min walk
    AirportJohor Bahru (JHB-Senai Intl.)30 min drive

Choose dates to view prices

Suite, 1 Bedroom

4.2/5 guest room rating
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

4.8/5 guest room rating
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds

4.3/5 guest room rating
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds

4.7/5 guest room rating
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed

4.9/5 guest room rating
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

4.3/5 guest room rating
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

4.7/5 guest room rating
  • 93 sq m
  • Sleeps 5
  • 1 King Bed

King Room, Room, 1 King Bed, Accessible

4.7/5 guest room rating
  • Sleeps 2
  • 1 King Bed

King Room, Room, 1 King Bed

4.5/5 guest room rating
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds, Accessible

4.2/5 guest room rating
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds

About this area

Johor Bahru

Located in Johor Bahru, DoubleTree by Hilton Hotel Johor Bahru is in the city center and near a train station. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. River Safari and Austin Heights Water & Adventure Park are not to be missed.
Popular Location

What's nearby

  • Komtar JBCC - 7 min walk
  • Johor Bahru City Square - 9 min walk
  • Angry Birds Activity Park Johor Bahru - 10 min walk
  • Arulmigu Sri Rajakaliamman Glass Temple - 13 min walk
  • Sultan Abu Bakar State Mosque - 20 min walk

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 29 min drive

Restaurants

  • Makan Kitchen – Restaurant offering local cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Tosca – Poolside restaurant with a bar offering Italian cuisine. Serves brunch, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Axis Lounge – Lobby lounge offering international cuisine. Serves light fare daily.
  • The Food Store – Alfresco dining restaurant offering international cuisine. Serves breakfast, lunch, dinner, and light fare daily.

About this property

DoubleTree by Hilton Hotel Johor Bahru

4-star Johor Bahru hotel in Central District, walk to Johor Bahru City Square
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 333 rooms feature thoughtful touches like pillow menus and bathrobes, plus 24-hour room service and LED TVs with DVD players. Guests will also find WiFi, minibars, and rainfall showerheads.
DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with DVD players and minibars. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MYR 10 per night)
  • Valet parking on site (MYR 26 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 60 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business center
  • Conference center (14096 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool sun loungers
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 80.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 60 per person (approximately)
  • Fee for in-room wireless Internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip)
  • Self parking fee: MYR 10 per night
  • Valet parking fee: MYR 26 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
FOR EXECUTIVE LOUNGE ACCESS BOOKINGS ONLY: Smart casual attire is a requirement for Executive Lounge guests. Swimwear, gym attire, bathrobes, and singlets are not permitted. Footwear not including bathroom slippers must be worn at all times. The Club Lounge is reserved for guests 12 years and older. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
Doubletree Hotel Johor Bahru
Doubletree Johor Bahru
Hilton Doubletree Johor Bahru
Hilton Hotel Johor Bahru
Hilton Johor Bahru
Hotel Hilton Johor Bahru
Johor Bahru Doubletree
Johor Bahru Hilton
DoubleTree by Hilton Hotel Johor Bahru Hotel
DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 531 out of 993 reviews
5 - Excellent 53%
Rating 4 - Good. 376 out of 993 reviews
4 - Good 38%
Rating 3 - Okay. 63 out of 993 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 993 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 993 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) the hot and cold water setting tricky on occasions, either too cold or overly burning hot 2) keycard locked cause the front desk forgot to put in the exact stay 3) clean, safe to stay during the MCO period
Stayed 1 night in May 2021

4/5 Good

Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A hotel that worth for your money. Parking area provided with 3 charging area for phev vehicles. Room services within minutes. Warm cookies for free upon check in. Very good hotel room. Very responsive staff
Stayed 2 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do really trained their staff to give the best service and friendly to customer. Their efficiency level was at maximum level either staff at front desk, waitress and also chef who served me. I love Hilton!
Stayed 1 night in Mar 2021

4/5 Good

Stayed 1 night in Jan 2021