Does Niwa Tulum Luxury Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Niwa Tulum Luxury Suites?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Niwa Tulum Luxury Suites on Oct 16, 2025 start from P 6,047.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Niwa Tulum Luxury Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Niwa Tulum Luxury Suites?

Self parking is free at this property.

What time is check-in at Niwa Tulum Luxury Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Does Niwa Tulum Luxury Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Niwa Tulum Luxury Suites located?

Located in La Veleta, this hotel is within 6 mi (10 km) of Playa Ruinas, Tulum Mayan Ruins, and Gran Cenote. Soliman Bay and Cenotes Sac Actun are also within 20 mi (32 km).

Niwa Tulum Luxury Suites Reviews, Deals & Photos 2025

10/10 Excellent

Marisol

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito lugar muy espacioso

Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lugar espacioso, cercano, com piscina y ewuipado, tranquilo y familiar

Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

todo

Stayed 2 nights in Mar 2025

10/10 Excellent

Sergio

Jan 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Excelente lugar para descansar

Stayed 1 night in Jan 2025

10/10 Excellent

JJ

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente el inmueble, solo acondicionar estacionamiento y puerta principal de acceso.

Stayed 1 night in Apr 2025

10/10 Excellent

Martha Alicia Tovar

Feb 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo genial, la atención de Cindy fue excelente.

Stayed 1 night in Feb 2025

10/10 Excellent

Dirección

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Una excelente experiencia, las habitaciones super comodas el colchon y las almohadas lo mejor pude descansar sin problema en toda mi estancia. Los departamentos cuentan con todo lo necesario para cocinar durante varios dias. La Srita. Cindy en todo momento se porto amable y atenta.

Stayed 8 nights in Dec 2024

8/10 Good

Ahmad

Jan 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had a wonderful stay! The rooms are spacious, we booked a 2-bedroom suite on the roof with a large balcony – perfect for relaxing in private. Despite arriving late at 3 AM, the process was seamless. We received clear instructions via WhatsApp on how to access our key and find our suite. The cleaning staff were incredibly sweet and helpful, adding a personal touch to our experience. This is truly a great place to unwind and enjoy some privacy. Highly recommend!

Stayed 4 nights in Jan 2025

10/10 Excellent

JOSE

Apr 28, 2024

Liked: Cleanliness, staff & service

Excelente servicio

Stayed 4 nights in Apr 2024

10/10 Excellent

Ignacio

Jul 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente propiedad

Stayed 1 night in Jul 2023

10/10 Excellent

Eduardo

Aug 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service & installations

Great experience staying at Nuwa. The service and installations outstanding. Thank you for this excellent time.

Stayed 1 night in Aug 2023

10/10 Excellent

Balint

Dec 31, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place. Some minor handyman upkeep with porly functioning washing machine and bathroom faucet is only minor room for improvement...

Stayed 1 night in Dec 2023

6/10 Okay

Aurelie

Jan 12, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Malgré une arrivée très tardive, la chambre n'était pas prête et avions reçu une chambre temporaire Résultat, tout la deuxième journée, les valises étaient à la réception et ne pouvions revenir avant 17h à notre chambre définitive. Pas d'eau chaude le premier soir car chauffe eau était éteint.

Stayed 4 nights in Jan 2025

2/10 Terrible

Noe

Jun 24, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Expedia has a wrong number and when we arrived we didn't have a place to stay! We had to book a different place when we realized we were not going to be able to stay here! Expedia needs to remove this listing ASAP

Stayed 1 night in Jun 2024

8/10 Good

Sabin

Jun 7, 2023

Liked: Property conditions & facilities

Our room was very nice and spacious. The staff was nice. But this is not a hotel. There is no bar or restaurant (we saw some reviews saying there was), and it's not close to many food options. It definitely has more of a short term rental vibe. Again, we liked it well enough, but it wasn't quite what we expected.

Stayed 7 nights in May 2023

4/10 Poor

brenda

Jan 10, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

There’s not much near this location. The unit was clogged, tv didn’t work, WiFi didn’t work, a window didn’t work so the AC wouldn’t cool, they never came in and cleaned. Music is playing thru the day, so if you want to sleep in you’ll hear it. Rooms are very bright. The positive would be the staff that tries to be helpful. Out experience wasn’t great since much was broken.

Stayed 2 nights in Jan 2024

4/10 Poor

Patricia Mary

Mar 2, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Where to start…when we arrived we couldn’t find anyone on the property to let us into our room. It was a ghost town. Didn’t appear that anyone else was staying in the other units. We found someone who took us to our room. We were to have a private splash pool. We were told that was only in executive suites despite the fact we saw several on the way to our room. We were taken to room with a pool and someone was cleaning it but it was never filled. Property rep says we never asked for it to be filled…? There wasn’t a hairdryer as listing said. When I asked for one I received no response. The washing machine didn’t work. When we mentioned it the response was … it doesn’t work. No coffee maker and a kettle that smelled like mold. My friend couldn’t find his jacket and wanted to look in first room for it. He was told it wasn’t there. It had his car key fobs in it so it was important. We went to that room and knocked . No one there and door was unlocked so he went in to see if coat was there. We were going to beach and my friend stopped at supply cupboard which was unlocked to get a towel to take. I received a nasty message about those two incidents. Then on our return to property was confronted by angry property rep asking if we took her bike??!! I couldn’t believe what I was hearing!! To call this place “executive suites” is a real stretch. It may have been at one time but certainly not now. Loved Tulum but our trip was not as relaxing as it should have been.

Stayed 9 nights in Feb 2025

4/10 Poor

Jessica

Feb 21, 2023

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

I'd like to preface this with it is a great condo with a large patio area that was fun for a family of five. Nice kitchen right off the patio to cook meals. We enjoyed having a larger place to come back to after staying at Hotel Xcaret for a week. On our second night I walked into the kitchen and encountered three roaches, one big enough to have a conversation with. I tried not to freak out since I didnt want to ruin our vacation. I opened the utensil drawer and oh god there was one in there too! I quickly contacted the management for Roach traps. They replied "they were sorry for our unfortunate situation" and that they had spray. They sprayed when we were gone and we only saw two more after that for the rest of the 4 days we were there. We told the woman at the front desk we were checking out early and leaving the next day after staying 8 nights but booking 11 nights. We for a refund obviously since it was previously booked. And we were ready to see more Mexico. The next day as we were leaving the woman at the front desk came up to the condo, asked me to stay and started inspecting everything?! Counting in front of me every towel and sheet then furiously texting on her phone, it was bizarre. You would think after leaving three nights early and they can obviously book the place again to double their money worrying about some shabby towels seems not thought out well and surprizingly petty. You would think they would be abit more apologetic and not outwar

Stayed 11 nights in Feb 2023

10/10 Excellent

Paulina

May 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Raul

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Jan 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Dec 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Dec 2024

2/10 Terrible

Yolanda

Jun 2, 2024

Disliked: Staff & service

Malo

No me gustó preferí cambiarme de hotel

Stayed 1 night in May 2024

2/10 Terrible

Yolanda

May 26, 2024

Disliked: Staff & service

Mal servicio

Stayed 1 night in May 2024

10/10 Excellent

Julian Martin

Mar 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Súper hermoso muy tranquilo limpio y súper agradable un 10 en limpiezas calidad excelente camas súper ricas todo un 10

Stayed 1 night in Mar 2024

Niwa Tulum Luxury Suites

Choose dates to view prices

Photo gallery for Niwa Tulum Luxury Suites

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Presidential Suite, 3 Bedrooms, Pool View

Presidential Suite, 3 Bedrooms, Pool View

Highlights

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Highlights

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Highlights

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms

Highlights

You may also like

Radhoo Tulum

About the neighborhood

What's nearby

Getting around

Restaurants

About this property