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SMILE HOTEL Tokyo-Tamanagayama

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Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Room Amenity

Overview of SMILE HOTEL Tokyo-Tamanagayama

SMILE HOTEL Tokyo-Tamanagayama

3 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSakuragaoka Park5 min drive
  • Popular LocationHaramine Park8 min drive
  • Popular LocationSanrio Puroland8 min drive
  • AirportTokyo (HND-Haneda)73 min drive

Choose dates to view prices

About this area

Tama

Located in Tama, SMILE HOTEL Tokyo-Tamanagayama is near the boardwalk. Haramine Park and Sakuragaoka Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tama Central Park and Kyodonomori Park. Sanrio Puroland and Keio Mogusaen are not to be missed.
Popular Location

What's nearby

  • Sakuragaoka Park - 5 min drive
  • Haramine Park - 8 min drive
  • Sanrio Puroland - 8 min drive
  • Tokyo Buried Cultural Assets Center - 12 min drive
  • Parthenon Tama - 12 min drive

Getting around

  • Tama-Center Metro Station - 5 min drive
  • Tama Nagayama Station - 10 min walk
  • Haneda Airport (HND) - 73 min drive

Restaurants

  • Cafeteria C – Serves breakfast.
  • Altomare – Serves lunch.

About this property

SMILE HOTEL Tokyo-Tamanagayama

3-star hotel near Haramine Park
Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. All 138 rooms boast deep soaking tubs and offer free WiFi and LCD TVs. Free wired Internet, refrigerators, and hair dryers are among the other amenities available to guests.
SMILE HOTEL Tokyo-Tamanagayama offers 138 air-conditioned accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–8:30 AM: JPY 880 per person
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Desk
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: JPY 880 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

SMILE HOTEL Tokyo-Tamanagayama
SMILE Tokyo-Tamanagayama Tama
SMILE HOTEL Tokyo-Tamanagayama Tama
SMILE Tokyo-Tamanagayama
SMILE HOTEL Tokyo Tamanagayama
Smile Tokyo Tamanagayama Tama
SMILE HOTEL Tokyo-Tamanagayama Tama
SMILE HOTEL Tokyo-Tamanagayama Hotel
SMILE HOTEL Tokyo-Tamanagayama Hotel Tama

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 35 out of 163 reviews
5 - Excellent 21%
Rating 4 - Good. 71 out of 163 reviews
4 - Good 44%
Rating 3 - Okay. 43 out of 163 reviews
3 - Okay 26%
Rating 2 - Poor. 11 out of 163 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 163 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Business traveler
Disliked: Cleanliness, room comfort
Hope for service improvement
I stayed for four nights. While the price is quite reasonable for the services and the facilities conditions, I would like to share the areas for improvement. Hope the hotel can raise the quality. 1. CleanIng - I noticed dust is attached to wall inside the room and could be wiped out and cleaned. For four days during my stay, the dust stayed the same so wall cleaning should be added to the routine checklist. 2. No iron - The service does not include iron in the room. 3. Car Parking - there is no car parking at the hotel and hotel located 5 min walking distance from the nearest coin car parking. Hotel offers 10% discount parking coupons, they should state that clearly in the service section of their homepage. I did not know the discount service until I asked for cash exchange my 10,000 bill to 1,000x10 bills at the front desk for paying the fee at the coin parking because the coin parking does not take bigger bill other than 1,000 bill. 4. Noise from next door - maybe the wall is not thick enough, I could hear a guy staying next door snoring during the night and that bothered me. I also could hear the sound of small movement. I do not think there were many people staying the hotel during my stay, they could have from assignment to offer better customer experience.
Stayed 5 nights in Mar 2020

3/5 Okay

Liked: Cleanliness
Stayed 1 night in Nov 2019

2/5 Poor

Business traveler
Disliked: Staff & service
Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Good for price, tough location
It was a reasonable stay considering the price (5,600 yen). Pretty typical business hotel quality in Japan. The location is tough to get to, though, if you’re driving- parking is about 1/2 k away down a hill. The train is about 3/4 k away.
Stayed 1 night in Jul 2019