3/5 Okay
Verified traveler
Business traveler
21 Mar 2020
Disliked: Cleanliness, room comfort
Hope for service improvement
I stayed for four nights. While the price is quite reasonable for the services and the facilities conditions, I would like to share the areas for improvement. Hope the hotel can raise the quality.
1. CleanIng - I noticed dust is attached to wall inside the room and could be wiped out and cleaned. For four days during my stay, the dust stayed the same so wall cleaning should be added to the routine checklist.
2. No iron - The service does not include iron in the room.
3. Car Parking - there is no car parking at the hotel and hotel located 5 min walking distance from the nearest coin car parking. Hotel offers 10% discount parking coupons, they should state that clearly in the service section of their homepage. I did not know the discount service until I asked for cash exchange my 10,000 bill to 1,000x10 bills at the front desk for paying the fee at the coin parking because the coin parking does not take bigger bill other than 1,000 bill.
4. Noise from next door - maybe the wall is not thick enough, I could hear a guy staying next door snoring during the night and that bothered me. I also could hear the sound of small movement. I do not think there were many people staying the hotel during my stay, they could have from assignment to offer better customer experience.
Stayed 5 nights in Mar 2020