Fairmont Mayakoba Riviera Maya - All Inclusive

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Where to?

Dates

November 2025

17

December 2025

On the beach, white sand, sun loungers, beach umbrellas

Premium bedding, Select Comfort beds, in-room safe, desk

Luxury

VIP Access

9.6

Exceptional

Tranquil escape with breathtaking views

Surrounded by stunning natural beauty, this serene beachfront property offers a tranquil escape with immaculate grounds and breathtaking views. Delight in exceptional service, phenomenal dining, and a variety of beautiful pools, ensuring an unforgettable stay.

Popular amenities

Bar
Pool
Pet friendly

P68,283 total

includes taxes & fees

Dec 14 - Dec 15

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Room options

Check availability for these dates

Tonight

Nov 17 - Nov 18

Tomorrow

Nov 18 - Nov 19

All rooms

1 bed

2 beds

3+ beds

Showing 21 of 21 rooms

Fairmont, Room, 1 King Bed, Non Smoking, Garden View

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

41 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Garden View

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

41 sq m
Sleeps 4
2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

Wonderful

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

43 sq m
Sleeps 2
1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

43 sq m
Sleeps 4
2 Queen Beds

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

45 sq m
Canal view
Sleeps 2
1 King Bed

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

Wonderful

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

45 sq m
Canal view
Sleeps 4
2 Queen Beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Free cribs/infant beds

LED TV

Premium bedding

Ceiling fan

Select Comfort bed

85 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Beach Area Casita, Room, 1 King Bed, Canal View

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

43 sq m
Canal view
Sleeps 2
1 King Bed

Beach Area Casita, Room, 2 Queen Beds, Canal View

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

47 sq m
Canal view
Sleeps 4
2 Queen Beds

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View, 1 king bed

Highlights

Furnished balcony

Separate sitting area

Private pool

Air conditioning

Free cribs/infant beds

LED TV

Premium bedding

Ceiling fan

103 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Bambu Suite, 1 King Bed, Private Pool, View

Highlights

Furnished balcony

Separate sitting area

Private pool

Air conditioning

Free cribs/infant beds

Full-sized refrigerator/freezer

LED TV

Premium bedding

172 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed

Coral Suite, 1 King Bed, Private Pool

Highlights

Furnished balcony

Separate sitting area

Private pool

Air conditioning

Free cribs/infant beds

Full-sized refrigerator/freezer

LED TV

Premium bedding

139 sq m
1 bedroom
Canal view
Sleeps 4
1 King Bed

La Tortuga Suite, 1 King Bed, Private Pool, View

Highlights

Furnished balcony

Separate sitting area

Private pool

Air conditioning

Free cribs/infant beds

Full-sized refrigerator/freezer

LED TV

Premium bedding

198 sq m
1 bedroom
Canal view
Sleeps 3
1 King Bed

El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View

Highlights

Furnished balcony

Separate sitting area

Private pool

Air conditioning

Free cribs/infant beds

Full-sized refrigerator/freezer

LED TV

Premium bedding

205 sq m
1 bedroom
Ocean view
Sleeps 7
1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Very good

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

41 sq m
Resort view
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

41 sq m
Resort view
Sleeps 4
2 Queen Beds

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony

Separate sitting area

Private pool

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

89 sq m
Ocean view
Sleeps 4
1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony

Separate sitting area

Private pool

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

100 sq m
Ocean view
Sleeps 3
1 King Bed

Casita, Signature Suite, 2 Queen Beds, Non Smoking, Canal View

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

85 sq m
Canal view
Sleeps 5
2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

Sleeps 6
1 King Bed and 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

LED TV

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Premium bedding

Sleeps 6
1 King Bed and 2 Queen Beds

About the neighborhood

Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

El Camaleón Mayakoba Golf Course - 6 min walk - 0.6 km
Playa del Carmen Main Beach - 13 min drive - 9.6 km
Maroma Beach - 15 min drive - 13.0 km
Xplor Theme Park - 17 min drive - 16.9 km
Xcaret Eco Theme Park - 22 min drive - 19.4 km

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Hix Bar & Lobby Lounge - ‬1 min walk
‪La Copa - ‬5 min drive
‪Las Brisas Restaurant & Lounge Bar - ‬7 min drive
‪Bassano - ‬16 min walk
‪Saffron - ‬6 min drive

About this property

Fairmont Mayakoba Riviera Maya - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course

At Fairmont Mayakoba Riviera Maya - All Inclusive, you can look forward to a golf course, 2 beach bars, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Treat yourself to a deep-tissue massage, hydrotherapy, or aromatherapy at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers Pilates classes and fitness classes; other things to do include beach volleyball, snorkeling, and scuba diving. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.

You'll also enjoy the following perks during your stay:

5 outdoor pools and a children's pool, along with a waterslide, free cabanas, and sun loungers
Free self parking
Buffet breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts
A roundtrip airport shuttle (surcharge), express check-out, and express check-in
Guest reviews speak highly of the helpful staff

Room features

All 401 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-compatible safes.

Extra conveniences in all rooms include:

Childcare services and free infant beds
Bathrooms with designer toiletries and separate tubs/showers
LED TVs with premium channels
Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Similar properties

5 outdoor pools, pool umbrellas, sun loungers

Pool
All inclusive
Spa
Pet friendly

P30,697 total

includes taxes & fees

Dec 14 - Dec 15

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 41 for adults and USD 35 for children
2 beach bars
3 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Cielo at Maykana
Gaia at Maykana
Hix Bar & Lobby Lounge
La Laguna
Tauro Steakhouse

Things to do

18-hole golf course
2 outdoor tennis courts
24-hour gym
5 outdoor pools
Arcade/game room
Archery
Beach volleyball
Beach yoga
Children's pool
Designer stores
Ecotours
Fitness classes
Free bicycle rentals
Full-service spa
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Hiking/biking trails
Kayaking
Library
Optional golf privileges
Outdoor pool (guest access)
Pilates classes
Playground
Pro golf lessons
Pro golf shop
Racquetball/squash
Sailing
Sauna
Scuba diving
Snorkeling
Spelunking
Steam room
Water sports equipment
Waterslide
Windsurfing

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

12 meeting rooms
Business center
Computer station
Conference center (27,710 square feet of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

20 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchairs on site

More

Ballroom
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding
Select Comfort mattress

Bathroom

Designer toiletries
Hair dryer
Separate bathtub and shower
Towels provided

Entertainment

LED TV with premium cable channels
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 55.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 38.00 per person, per night

The resort fee includes:

Additional inclusions
Beach access
Housekeeping
In-room bottled water
Pool access
Sporting facilities or equipment
Valet parking

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

Fee for buffet breakfast: approximately USD 41 for adults and USD 35 for children
Airport shuttle fee: USD 256.00 per vehicle (roundtrip, maximum occupancy 2)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 008-007-006586/2025

We should mention

Pool access available from 6:00 AM to 8:00 PM

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Guests under 16 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen

Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen

Fairmont Mayakoba Riviera Maya All Inclusive

Frequently asked questions

Does Fairmont Mayakoba Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Fairmont Mayakoba Riviera Maya - All Inclusive?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba Riviera Maya - All Inclusive on Dec 14, 2025 start from P 52,588.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba Riviera Maya - All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-out is at noon.

Does Fairmont Mayakoba Riviera Maya - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256.00 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, the property is all-inclusive.

Where is Fairmont Mayakoba Riviera Maya - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of El Camaleón Mayakoba Golf Course, Playa Xcalacoco, and Gran Coyote Golf. Chun-Zumbul (diving site) is 2.9 mi (4.6 km) away.

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Fairmont Mayakoba Riviera Maya - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities

10/10 Excellent

Jeremy

Oct 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This a truly beautiful resort with beautiful rooms, incredible staff with amenities that are fitting with the expectations.

Stayed 4 nights in Sep 2025

10/10 Excellent

Rigoberto

Oct 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great overall

Stayed 4 nights in Oct 2025

10/10 Excellent

Shirlene Asmath

Aug 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place for a family vacation.

Stayed 7 nights in Jul 2025

10/10 Excellent

Andres

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great option for families

Stayed 4 nights in Jul 2025

8/10 Good

Maggie

Sep 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is really nice. Convenient golf shuttle around the property that comes frequent and drivers are friendly and helpful. Only if the restaurants offer better food options. It’s all inclusive but be mindful of the excluded drinks and snacks in the room, and some restaurants have excluded items that you have to pay extra.

Stayed 2 nights in Jul 2025

8/10 Good

Edward Michael Donovan

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.

Stayed 8 nights in Sep 2025

10/10 Excellent

Pipasu Harish

May 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Fairmont Mayakoba is a stunning resort that provides an exceptional all-inclusive experience. From the food and drinks to the service, our stay was remarkable, and we would definitely revisit!

Stayed 4 nights in May 2025

8/10 Good

Adriana

Nov 27, 2024

Liked: Amenities

We had a great family stay

Stayed 6 nights in Nov 2024

10/10 Excellent

Melissa

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were looking for a quiet family vacation and this resort was perfect. Would recommend this resort for families with older teens. The room was beautiful and the food was amazing.

Stayed 7 nights in Dec 2024

10/10 Excellent

Braeden

May 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second time here and it did not disappoint. An unreal experience from arrival to departure, they really did not miss much if anything at all.

Stayed 10 nights in May 2025

10/10 Excellent

Ellen

Dec 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire experience was amazing. I felt blessed.

Stayed 5 nights in Dec 2024

10/10 Excellent

Anarita

Aug 12, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is probably the most amazing all inclusive! The quality of the food is amazing. They have great kid friendly activities and meals! The baby sitters are AMAZING!

Stayed 3 nights in Aug 2023

10/10 Excellent

Eric

Jun 30, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The best resort we have ever stayed at. Staff were all very kind and helpful. Food and drinks were amazing! The design and architecture of the property, layout of rooms, pools, and amenities, all were fantastic! I will definitely be returning with my family and can’t wait to go back.

Stayed 6 nights in Jun 2023

10/10 Excellent

Scott

Feb 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.

Stayed 7 nights in Feb 2024

10/10 Excellent

Sindy

Feb 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fairmont Mayakoba was the most beautiful and relaxing place my husband and I have stayed. It was much needed time with our family. We WILL be back!

Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick

Feb 21, 2023

Liked: Staff & service, amenities, property conditions & facilities

The property was outstanding. The food and service was world class, and the scenery was unique and beautiful. We couldn’t have asked for more.

Stayed 3 nights in Feb 2023

10/10 Excellent

Mary Kathryn

Feb 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this property before but this was the first time since it had been renovated. The room was perfect, clean and close to lobby. The restaurants offered a wide variety of delicious food. We chose the all inclusive package and we were happy that we did that. We enjoyed spending our days between the pools and the beach.

Stayed 5 nights in Feb 2024

10/10 Excellent

Aida

Aug 25, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything

Stayed 6 nights in Aug 2022

8/10 Good

Hanna

Dec 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Fairmont Mayakoba December 10-15 with the all inclusive plan. Overall the resort was amazing. Fantastic service, delicious food. The attention to detail was superb. Very contentious regarding our food allergies. Super nice employees. Property was very clean. The only things that weren’t fantastic was the dairy free options as Bassano. It was spaghetti with a red sauce, no meat. Also, it would’ve been great if there was family friendly night time entertainment. I saw on the social media pages the resort has lots of events now during Christmas. I would’ve loved to have some event maybe every other night. That way after dinner we would’ve had something to do besides go to bed.

Stayed 5 nights in Dec 2023

10/10 Excellent

Robin

Sep 14, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best thing about the Fairmont Mayakoba is the food. Everything I ate - except the Korean BBQ (which was not Korean in anyway) was amazing, fresh and delicious. The casitas are very cool, especially the canal view. The only thing that is difficult, unless you are staying in the beach area, the time it takes to get there is looonnngggg. Also, sometimes it’s hard to get a cart. We stayed for our 20th Anniversary, they gave us an upgrade from the main building to a casita, but for an anniversary of that caliber, I would have expected a better location. Warning - don’t visit the doctor at the facility, it is expensive and they sent us to Hospiten - which is the biggest scam hospital ever. They tried to charge us $27,000 for a simple surgical procedure that costs $5000 in the US with no insurance. Hospiten also gives estimates on the price of your visit based on where you’re staying. So, if you’re coming from the Fairmont, be ready to pay a huge amount. They also give kickbacks to the hotel, which in my opinion is disgusting. Another issue unfortunately was our room, there was at least four different issues that we had to address over the week’s stay. However, the property did compensate us by giving us one night free, which I thought was very fair. Overall our stay at the Fairmont in Mayakoba was pretty great and again the food was spectacular.

Stayed 7 nights in Jul 2023

10/10 Excellent

Gabor J

Oct 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! Would definitely come back! Service was incredible! Shout out to Oscar at Hix and Gilberth at the beach!

Stayed 4 nights in Oct 2025

10/10 Excellent

Laura

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing experience at the Fairmont! The service was wonderful — every staff member we met was friendly, attentive, and genuinely dedicated to making our stay special. The resort is beautiful, well-maintained, and perfect for families. We can’t wait to come back!

Stayed 7 nights in Oct 2025