Pickens Hotels

"Everything was great -- except for early arrival. It appeared that folks who paid directly had immediate access to their rooms and folks who used hotels, booking, expedia were afforded a two-hour access. I was told I could get a room by 1pm on the phone. When I arrived, I was told check out was11AM; 30 minutes later, was advised guests had until noon to check out -- when I could clearly see conference guests exiting with luggage; then I was informed that a supervisor needed to inspect each room after housekeeping cleaned - creating another delay --so 3pm was the earliest. Fortunately, by 2PM rooms became available. Just don't tell people there may be an hour wait on the phone and then make them wait an additional 1.5 hours with a potential of a 2.5 hour wait. Other than that, beginning. maid service and food were great. Kind staff. Will return because I have family in the area, but I will not trust early arrival accommodations next time. Also - a few cleaning staff people mentioned that they do not see the tips that are paid via the app. Who knows -- but staff clearly were not happy about it. I left cash after first day. "

"Did not eat breakfast but the hotel was clean and nice. Staff was friendly "

"Spotlessly clean, very comfortable stay. Very friendly staff, particularly Mr. Bill at the front desk"

"Convenient to Main Street area. "

"Clean and safe"

"Chip and his staff is the best!!"

"The hotel was amazing with the exception of the front desk clerk. She was rude."

"Didn't Eat"

"Spotless room and bathroom. Extremely large room, very soft and comfortable beds. Very large bathroom. "