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Helios Hotel

3.0 star property
Comfortable spa hotel, walk to Playa de Palma

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May 2024

Helios Hotel

Photo gallery for Helios Hotel

Indoor pool, outdoor pool
Sports facility
Minibar, in-room safe, desk, free WiFi
Bar (on property)
Lobby

Overview of Helios Hotel

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Enjoy the neighborhood

Calle Carabela, 7, Palma de Mallorca, Balearic Islands, 07610
  • Popular LocationPlatja de Can Pastilla6 min walk
  • Popular LocationPalma Aquarium8 min walk
  • Popular LocationSan Antonio de la Playa Marina14 min walk
  • AirportPalma de Mallorca (PMI)10 min drive
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Room options

Double Room Single Use, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room Single Use, Balcony, Pool View

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room, Balcony (2 Adults + 2 Children)

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double or Twin Room, Balcony, Pool View

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony (2 adults)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, Balcony, Pool View

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony (3 adults)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Single Room, Balcony, Pool View

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

Single Room, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Economy Room, Balcony (2 adults)

cleanliness

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Palma de Mallorca

Located near the beach, Helios Hotel is in Can Pastilla, a neighborhood in Palma de Mallorca. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Palma and El Arenal Beach. Looking to enjoy an event or a game while in town? See what's happening at Circuito Mallorca or Plaza de Toros.

What's nearby

  • Playa de Palma - 2 min walk
  • Platja de Can Pastilla - 6 min walk
  • Palma Aquarium - 8 min walk
  • San Antonio de la Playa Marina - 14 min walk
  • FAN Mallorca Shopping - 4 min drive

Getting around

  • Jacint Verdaguer Station - 8 min drive
  • Marratxi Pont d Inca Station - 9 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • Burger King - 8 min walk
  • Bar Troyen - 9 min walk
  • Ballermännle - 3 min walk
  • Sa Farinera - 19 min walk
  • Delfin - 2 min walk

About this property

Helios Hotel

Hotel located in Can Pastilla
You can look forward to a poolside bar, a grocery/convenience store, and a terrace at Helios Hotel. For some rest and relaxation, visit the sauna, and indulge in a sports massage, reflexology, or a facial. Free in-room WiFi is available to all guests, along with mini golf and a garden.
Other perks include:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, smoke-free premises, and a TV in the lobby
  • An elevator, bicycle tour information, and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 305 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, refrigerators, and heating

Languages

Catalan, Dutch, English, French, German, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Helios Playa de Palma
Hotel Helios Playa de Palma
Hotel Helios Mallorca Playa de Palma
Helios Mallorca Playa de Palma
Helios Mallorca
Helios Mallorca Hotel Apartments Playa de Palma
Helios Mallorca Hotel Apartments
Hotel Helios Mallorca
Helios Hotel Hotel
Helios Hotel Palma de Mallorca

Frequently asked questions

Does Helios Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Helios Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helios Hotel?

Self parking is available for EUR 10 per day. There is free parking nearby.

What time is check-in at Helios Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Helios Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Helios Hotel located?

Located in Can Pastilla, this spa hotel is 0.1 mi (0.2 km) from Playa de Palma and 2.7 mi (4.3 km) from El Arenal Beach. Platja de Can Pastilla and Platja d'Or are also within 15 minutes.

Helios Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 33 out of 1000 reviews" "
Rating 4 - Poor. 6 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 5th time here. I like the clean, modern look. Food is absolutely delicious. Nice staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Urvashi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fab facilities.
Great location, fab facilities. Feels a lot more luxurious than the price tag. Went with friends and the rooms were great. Opted for the nicer room with pool view - definitely recommend this if you can. The spa was alright. Nothing to write home about but if you fancy a massage at a reasonable price, it'll suffice. Personally, I preferred the lady who came round to the loungers!! The beach is literally moments away (close enough to nip back for the loo if you need it) and everything felt really safe, clean and welcoming. The food was spectacular in the area - and the hotel didn't disappoint either. We will be back next year for sure!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, lovely pool area, excellent food choices at the buffet
Stayed 11 nights in Sep 2023

8/10 Good

Maia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, and was in very walkable distance from great restaurants
Stayed 4 nights in Aug 2023

10/10 Excellent

Ladislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Quiet place nearby seaside. Very good staff. Foods are great. Been there 3 times, the next year already reserved
Stayed 5 nights in Aug 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2023

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and buffet breakfast
It was close to the beach and had an amazing breakfast buffet. There are several stores close by to buy beach necessities. And there were also a few great little pizzeria and burger joints really close to it.
Stayed 2 nights in Jul 2023

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Nice stopover hotel. Buffet breakfast was excellent with a lot of choices. Churros, pancakes, hot food, pastries, all the usual but lovely and plenty of it!! Pool area is also very nice. Reception staff on arrival were not very friendly or helpful but others were fine. Very accommodating with left luggage. Room was adequate. Bathroom small. Would stay again overnight or few days for the buffet and pool (not the rooms as we also had no blankets, and no tea or coffee. Basic room for the price.
Stayed 1 night in Jul 2023

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!
Stayed 3 nights in Jul 2023