- Disliked: Property conditions & facilities, room comfort
Terrible Accommodation
Beautiful location and view. Friendly staff but TERRIBLE room conditions. After checking in and being inside the room for a few minutes, a strong sulfur/sewage smell started bothering us and it only got stronger as time passed. We tried to ignore and sat in the balcony for a little but also can’t do that because there is a lot of mosquitoes. I went to speak with the staff about the situation, at first they acted strange like they didn’t know what I was talking about and something like that wasn’t possible. But, then it became obvious that they knew exactly what it was as it happens often as they try to blame it on the fact that the property is in a mountain. They try to mask the smell with bleach in the bathroom, offer candles and opened the windows(only letting mosquitoes inside the room!) all of these didn’t solve the issue. The smell was so terrible, I ask to change rooms or do something else but the said that the property was booked and it wasn’t a possibility(it’s supposed to have 9 rooms and I only saw 3 guests). It was so late and we were so tired from all the traveling that we decided to let it be and just leave early next day. In the morning I was so looking forward to shower and take the stink off but there was no toiletries and after the shower when I went to dry myself the towels stunk!!!! So bad and were hard as a rock... disgusting. Such a terrible experience. Nice people working in the property but terrible confort and accommodation.