Crowne Plaza Niagara Falls Fallsview, an IHG Hotel
3.5 star property

Comfortable spa hotel, walk to Fallsview Indoor Waterpark

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

2 restaurants, breakfast served
Balcony view
Point of interest
Blackout drapes, iron/ironing board, WiFi, bed sheets
2 restaurants, breakfast served

Overview of Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

6.8

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Parking available
  • Air conditioning
The price is P 4,925
Price available on 04/01/2024

Enjoy the neighborhood

5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Popular LocationClifton Hill2 min walk
  • Popular LocationQueen Victoria Park3 min walk
  • Popular LocationNiagara Falls Station5 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive
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Room options

Premium Room, 2 Queen Beds, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, View

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds (Walk In Shower)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 Queen Bed, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

cleanliness

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility access Tub)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • Water view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

cleanliness

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 4
  • 1 Twin Bed

Premium Room, 1 King Bed, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Water view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Niagara Falls

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is located in Clifton Hill, a neighborhood in Niagara Falls, and is in the entertainment district and near theme parks. Shoppers can check out Outlet Collection at Niagara, while everyone can enjoy the natural beauty of Queen Victoria Park and Oakes Garden Theatre. Don't miss out on a visit to Fallsview Indoor Waterpark. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • Falls Avenue Resort - 1 min walk
  • SkyWheel - 9 min walk
  • Sweet Jesus - 2 min walk
  • Boston Pizza - 4 min walk
  • Kelsey's - 6 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Hotel near Fallsview Indoor Waterpark
Located close to Oakes Garden Theatre and Casino Niagara, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel provides a casino, shopping on site, and a coffee shop/cafe. For those looking to try their luck, this hotel boasts a casino VIP room, 1700 slot machines, and 40 casino gaming tables. Indulge in aromatherapy, a facial, and a hot stone massage at Christienne Fallsview Spa, the onsite spa. Enjoy a meal at the two onsite restaurants. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an arcade/game room and a bar.
Other perks include:
  • Swimming pool
  • Buffet breakfast (surcharge), a free casino shuttle, and self parking (surcharge)
  • A water park (surcharge), tour/ticket assistance, and luggage storage
  • A porter/bellhop, a 24-hour front desk, and multilingual staff
  • Guest reviews say good things about the dining options, helpful staff, and walkable location
Room features
All 234 rooms feature comforts such as air conditioning, in addition to amenities like WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and housekeeping

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free casino shuttle
  • Self parking on site (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM–10:30 AM for a fee: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Prime Steakhouse
  • Starbucks
  • The Rainbow Room

Things to do

  • 1,700 slot machines
  • 40 gaming tables
  • Arcade/game room
  • Casino (95,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Gym
  • Pool
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Arcade/game room
  • Refrigerator on request
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Service fee: CAD 15.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 39 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a pool?

Yes, this property has a pool. Pool access is from 9 AM–9 PM.

How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on Apr 1, 2024 start from P 4,925.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Self parking is available for CAD 39 per night.

What time is check-in at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-in begins at 4 PM.

What time is check-out at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel located?

Located in Clifton Hill, this spa hotel is steps from Oakes Garden Theatre, Fallsview Indoor Waterpark, and Casino Niagara. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 27 minutes by foot and Niagara Falls, ON (XLV-Niagara Falls Train Station) is 28 minutes.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 493 out of 1675 reviews" "
Rating 8 - Good. 383 out of 1675 reviews" "
Rating 6 - Okay. 320 out of 1675 reviews" "
Rating 4 - Poor. 239 out of 1675 reviews" "
Rating 2 - Terrible. 240 out of 1675 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and professional!
Stayed 2 nights in Mar 2024

6/10 Okay

Ruby

Traveled with group
Liked: Cleanliness
I did not appreciate the $100 resort fee that was unexpected. It does not tell you about resort fees when booking and upon check-in, I was shocked to have to pay this. It was off season, and I was staying for one night. I asked reception to take it off, as I would not be going to any events. She said no, that she cannot do this. This is a hidden cost that travelers are not aware of. They break the cost down in the bill for parking, parking taxes, Luxury tax and then tax on the luxury tax. I understand that one has to pay for parking so just be open and say that there is a fee for parking, which was $45 plus tax. And..."LuxuryTax?" To stay at a place, that you are paying for anyway? Just know that you will be taxed with hidden fees. Its best to enquire before booking. Why not just be up front with people. The room was very small and not worth the money that I paid to stay there.
Stayed 1 night in Mar 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming once arrived, when you got our room I found that the sink water pipe had broken, the front desk handled it very well and they upgraded us to a King suite on the top floor, view was fantastic. This hotel is undergoing renovation but with that happening they still took great care of us and they was no interruptions to our stay, I would recommend this hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Zhi Qiang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is not clean, and very bad sound insulation, you could hear people snoring from another unit.
Stayed 2 nights in Mar 2024

6/10 Okay

Yuen Man May

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I wasn't happy about my stay at the Crowne Plaza Hotel. There were many issues caused by the current renovation that made my stay unpleasant. But I do want to mention, there was a young gentleman named Tejas at the front desk who was very helpful and I appreciate that.
Stayed 2 nights in Mar 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if there was a Ramp for disabled Guests. Needed assistance on arriving and departing.
Stayed 2 nights in Mar 2024

8/10 Good

Venalyn

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 1 night in Mar 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed at the Crown Plaza many times and this was the first experience I had where the room was not clean and we didn't receive turn down service or refills on in room items with a multiple night stay. The reception staff was great and the location is great.
Stayed 2 nights in Mar 2024

6/10 Okay

Sundaram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024