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Quality Inn Massena
2.5 star property

Hotel in Massena with free breakfast and fitness center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Quality Inn Massena

Photo gallery for Quality Inn Massena

Lobby
Exterior
Pillowtop beds, desk, iron/ironing board, cribs/infant beds
Free daily buffet breakfast
Lobby

Overview of Quality Inn Massena

Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym
The price is P 6,193
Price available on 05/03/2024

Location

Map
10 W Orvis St, Massena, NY, 13662
  • Popular LocationMassena Museum1 min walk
  • Popular LocationHarte Haven Shopping Center17 min walk
  • Popular LocationEisenhower Locks8 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

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The price is P 5,204
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May 3 - May 4
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About the neighborhood

Massena

Located in Massena, Quality Inn Massena is in the city center. Massena Museum and Cornwall Community Museum are cultural highlights, and some of the area's activities can be experienced at Bowlmor Lanes and Timequest Mini Golf. Cornwall Civic Complex and Cornwall Aquatic Centre are also worth visiting.
Visit our Massena travel guideOpens in a new window

What's nearby

  • Massena Museum - 1 min walk
  • Harte Haven Shopping Center - 17 min walk
  • St. Lawrence Center - 5 min drive
  • Eisenhower Locks - 8 min drive
  • Robert Moses State Park - Thousand Islands - 13 min drive

Getting around

  • Cornwall Station - 24 min drive
  • Massena, NY (MSS-Massena Intl.) - 7 min drive

Restaurants

  • McDonald's - 13 min walk
  • Pizza Hut - 3 min drive
  • Taco Bell - 5 min drive
  • Tim Hortons - 8 min walk
  • McDonald's - 5 min drive

About this property

Quality Inn Massena

Hotel in the city center
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Quality Inn Massena. The on-site restaurant, Dars Place, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, an elevator, and a vending machine
  • A 24-hour front desk, free newspapers, and coffee/tea in the lobby
  • Guest reviews say good things about the breakfast, overall condition, and location
Room features
All 117 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses and cribs/infant beds
  • Shower/tub combinations and hair dryers
  • HDTVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dars Place

Things to do

  • Gym

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Massena Quality Inn
Quality Inn Massena
Quality Massena
Quality Hotel Massena
Quality Inn Massena Hotel
Quality Inn Massena Massena
Quality Inn Massena Hotel Massena

Frequently asked questions

Is Quality Inn Massena pet-friendly?

Yes, Quality Inn Massena allows dogs (limit 1 total). There's a deposit of USD 50 per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Massena?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Massena on May 3, 2024 start from P 6,193.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Massena?

Self parking is free at this property.

What time is check-in at Quality Inn Massena?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Massena?

Check-out is at noon.

Where is Quality Inn Massena located?

Located in the heart of Massena, this hotel is within 1 mi (2 km) of Massena Museum, Harte Haven Shopping Center, and Bowlmor Lanes. Raquette River and Grasse River are also within 1 mi (2 km).

Quality Inn Massena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 287 reviews" "
Rating 8 - Good. 113 out of 287 reviews" "
Rating 6 - Okay. 52 out of 287 reviews" "
Rating 4 - Poor. 31 out of 287 reviews" "
Rating 2 - Terrible. 19 out of 287 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure what everyone's complaining about. It does need updating, but it was very clean and comfortable with a nice staff. Perfect for what I needed. Area was quiet, seemed safe and the police station was right next to the parking lot. Win/win
Stayed 1 night in Apr 2024

8/10 Good

Janice, Skaneateles

Traveled with partner
Liked: Cleanliness, staff & service
Don't be put off by the two star rating, this hotel is clean and the staff was very helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Erin

Traveled with family
Liked: Staff & service
Tim who prepares the breakfast and dining area is one of the sweetest souls, certainly the highlight. Food was fresh and prepared with care. Thank you Tim
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, the lobby and area very nicely decorated. the rooms we found a bit dated but very clean. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
The people above our room sounded like a heard of elephants running around all night.
Stayed 4 nights in Nov 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
As I expected
Hotel was as I expected. Old hotel in a run down town. Staff was really friendly. Hotel still has an old smoke smell but I guess they still have smoking rooms? Decent breakfast spread.
Stayed 1 night in Sep 2023

8/10 Good

Emil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
The hotel was nice and clean , breakfast delicious and the receptionist a very knowledgeable person giving us a lot of information.
Stayed 2 nights in Sep 2023