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Outdoor pool, free pool cabanas
Outdoor pool, free pool cabanas
Water slide
Balcony

Guest reviews

3.2/5
227 reviews
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationKuan Ti Kong Chinese Temple7 min drive
Popular LocationGambang Water Park11 min drive
Popular LocationBukit Gambang Safari Park - Wild Savannah16 min drive
AirportKuantan (KUA-Sultan Haji Ahmad Shah)17 min drive

Choose dates to view prices

  • Suite, 2 Bedrooms

    Room amenities

    • 75 sq m
    • Sleeps 4
    • 4 Twin Beds
    More detailsSuite, 2 Bedrooms
  • Studio Suite

    Room amenities

    • 44 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsStudio Suite
  • 2D1N Studio Suite 1x Breakfast, 1x Water Park and 1x Safari Park Entrance

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More details2D1N Studio Suite 1x Breakfast, 1x Water Park and 1x Safari Park Entrance
  • 3D2N Studio Suite 2 x Breakfast, 1 x Water Park and 1 x Safari Park Entrance

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More details3D2N Studio Suite 2 x Breakfast, 1 x Water Park and 1 x Safari Park Entrance
  • 2D1N 2 Bedroom Suite 1x Breakfast, 1x Water Park and 1x Safari Park Entrance (4 person)

    Room amenities

    • Sleeps 4
    • 4 Twin Beds
    More details2D1N 2 Bedroom Suite 1x Breakfast, 1x Water Park and 1x Safari Park Entrance (4 person)
  • 3D2N 2 Bedroom Suite 2x Breakfast, 1x Water Park and 1x Safari Park Entrance (4 person)

    Room amenities

    • Sleeps 4
    • 4 Twin Beds
    More details3D2N 2 Bedroom Suite 2x Breakfast, 1x Water Park and 1x Safari Park Entrance (4 person)

About this area

Gambang

Caribbean Bay Resort - Bukit Gambang Resort City is located in Gambang. Gambang Water Park and Bukit Gambang Safari Park - Wild Savannah are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dagun and Bukit Tanjung Putus.

Visit our Gambang travel guide
Map
Popular Location

What's nearby

  • Kuan Ti Kong Chinese Temple - 7 min drive
  • Dagun - 8 min drive
  • Gambang Water Park - 11 min drive
  • Bukit Gambang Safari Park - Wild Savannah - 16 min drive
  • Sungai Pandan Waterfall - 31 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 17 min drive

About this property

Caribbean Bay Resort - Bukit Gambang Resort City

Family-friendly resort with water park and free area shuttle
This resort features a water park (surcharge), a restaurant and an outdoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a fitness centre, a coffee shop/café and a steam room are on-site. All 578 rooms provide conveniences such as living rooms and dining areas, plus furnished balconies and TVs with cable channels. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests. Housekeeping is available once per stay.
Caribbean Bay Resort - Bukit Gambang Resort City offers 578 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate living rooms and includes desks. Televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided once per stay.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 50 per day
  • Return airport shuttle (surcharge)
  • Free local area shuttle

Food and drink

  • Breakfast available for a fee: MYR 23 for adults and MYR 14 for children
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Ropes course
  • Safari
  • Steam room
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Free local area shuttle
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Safe
  • Separate living room

Policies

Check-in

Check-in between 3 PM and 5:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Arabian Bay Resort
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 53.0 per night.

Property payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 23 for adults and MYR 14 for children (approximately)
  • Airport shuttle fee: MYR 100 per vehicle (roundtrip)
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 53.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Caribbean Bay Resort - Bukit Gambang Resort City have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 3 PM to 5:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 100 per vehicle applies.
Where is this property located?
Set in Gambang, this family-friendly resort is within 6 mi (10 km) of Gambang Water Park, Bukit Gambang Safari Park - Wild Savannah and Dagun. Kuan Ti Kong Chinese Temple is 4.9 mi (7.9 km) away.

Guest reviews

Overall score and ratings for Caribbean Bay Resort - Bukit Gambang Resort City

3.2
Guest rating
5 - Excellent
26
4 - Good
65
3 - Okay
79
2 - Mediocre
37
1 - Poor
20
3.0
Cleanliness
3.3
Service and Staff
3.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip

Good. Love it

Stayed 2 nights in Dec 2018

2/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Nov 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice room, closer to the lobby.

    Stayed 1 night in Nov 2018

    2/5

    • Disliked: Property conditions & facilities

    Room rate a bit high for facilities provided. Surrounding not well lighted. Toiletories & towel disappointing.

    Stayed 1 night in Oct 2018

    2/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort
    Caribbean Bay Resort

    No Maintenance on many facilities. Bath room is dirty...

    Stayed 1 night in Sep 2018