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Ritz Hotel Jerusalem

Hotel in Jerusalem with a rooftop terrace and a 24-hour business center

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Experience the heartbeat of Jerusalem at Ritz Hotel, where historic landmarks like the Western Wall and Al-Aqsa Mosque are within reach. Enjoy breathtaking views from the rooftop terrace, explore local art in the gallery or indulge in shopping therapy on site. With a restaurant serving breakfast and dinner, coffee shop/cafe nearby for a quick pick-me-up and helpful concierge services to guide you through your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
8 Ibn Khaldoun Street, Jerusalem, 97100

What's nearby

  • Damascus Gate - 10 min walk - 0.9 km
  • Church of the Holy Sepulchre - 15 min walk - 1.3 km
  • Al-Aqsa Mosque - 15 min walk - 1.3 km
  • Mamilla Mall - 17 min walk - 1.5 km
  • Western Wall - 17 min walk - 1.5 km

Getting around

  • Yekuti'el Adam Station - 13 min drive
  • Jerusalem Biblical Zoo Station - 25 min drive
  • Ben Gurion Airport (TLV) - 57 min drive

Restaurants

  • ‪Jafar Sweets - ‬14 min walk
  • ‪Philadelphia Restaurant - ‬1 min walk
  • ‪Cloves - ‬11 min walk
  • ‪Gallery Cafe - ‬13 min walk
  • ‪Austrian Hospice of the Holy Family - ‬14 min walk

About this property

Ritz Hotel Jerusalem

Hotel near Western Wall
Take advantage of a rooftop terrace, an art gallery on site, and a shopping mall on site at Ritz Hotel Jerusalem. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A computer station, 2 meeting rooms, and a front-desk safe
  • Luggage storage, ATM/banking services, and an elevator
Room features
All 104 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (USD 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 40.00 per person (roundtrip)
  • Self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash

Property is also known as

Ritz Jerusalem
Ritz Hotel Jerusalem Hotel
Ritz Hotel Jerusalem Jerusalem
Ritz Hotel Jerusalem Hotel Jerusalem

Frequently asked questions

Is Ritz Hotel Jerusalem pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 10.00 per day.

What time is check-in at Ritz Hotel Jerusalem?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Ritz Hotel Jerusalem?

Check-out is at noon.

Does Ritz Hotel Jerusalem provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40.00 per person applies.

Where is Ritz Hotel Jerusalem located?

Located in the heart of Jerusalem, this hotel is within 1 mi (2 km) of St. George's Cathedral and Western Wall. Garden Tomb and Damascus Gate are also within 15 minutes.

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Reviews

Ritz Hotel Jerusalem Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 27 out of 80 reviews
Rating 8 - Good. 35 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly. Helpful with cases.
Stayed 1 night in Jan 2020

8/10 Good

PTS, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, recently renovated property not far from Herod's Gate. Rooms are Medium sized with small bathroom. VERY GREAT SERVICE by Front Staff Personnel and Dining room servers Yasser and John. They are Top Notch! Wifi is free and medium speed. Bathroom was a bit small, but in Jerusalem, this is normal. GREAT STAY! Breakfast was also a highlight. Would only add more fruit to the selection. GREAT PLACE for a Get Away!
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In front me I noticed a discriminating attitude action with one group of guest which I did not like. Rooms are dirty. Service is bad. Even if you complain no one listen to you.
Stayed 2 nights in Nov 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca al la zona vieja

Personal atento, buena infraestructura, limpieza ok .
Stayed 2 nights in Oct 2019

10/10 Excellent

Erika, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación y la atención excelente La terraza que tanto promocionan deja mucho que desear; podría ser un atractivo especial para el hotel y la tienen olvidada y sin aprovechar
Stayed 6 nights in Jun 2019

2/10 Terrible

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

Terrible. Left early to stay else where. Wish I didn’t waste my money on it.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveler

Falsely advertised. We did not even check in we turned around and left and the hotel would not provide us a refund. Very dirty property and the staff was exceptionally rude. Worst hotel experience I’ve had.
Stayed 1 night in May 2019

6/10 Okay

Warner, San Salvador

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect if you plan to visit the old city, also there is market and restaurants nearby, the terrace in the rooftop is beautiful and great view of Jerusalem, comfy room with terrace and good bed I had nice rest and it was clean, the staff needs urgently customer service skills, they lack of service and empathy with guests, the breakfast was ok but not to tasty for me. Overall was ok
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, for the price, the staff super nice and super close to the old city jerusalen
Stayed 2 nights in Apr 2019

8/10 Good

AHMET

Liked: Room comfort
Disliked: Cleanliness
Konaklama güzeldi çalışanlar guler yüzlüydü. Ofelin yeri çok iyi eski şehre çok yakın yürüyerek bölgeyi gezebiliyosunuz. Ancak yatakta yatarken carsaflarda daha önce yatilmis gibiydi. Ben yatarken cok rahatsiz oldum yastığa kiyafetlerimi gecirip yattım
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, friendly staff, good location, clean room
Stayed 1 night in Apr 2019

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

We really enjoyed the top notch service, especially from the breakfast wait staff and the bartenders. They were professional, friendly, and efficient. The accommodations were nice, and the location was great, We were just 15 minutes by walking from Old Jerusalem City. The lounge area is very nice and comfortable.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely kind. Food was just okay. For location, it will be a good choice anytime.
Stayed 3 nights in Jan 2019

6/10 Okay

Ntinos

Disliked: Cleanliness, staff & service

Not the best hotel

A very basic hotel. The area is not great and the front desk staff are terrible. The other staff who serve food etc are much better but doesn't make up for the hotel. I was mistaken to think this was a Ritz hotel but it's just the name this is nothing like the Ritz I've been in other countries.
Stayed 1 night in Dec 2018

10/10 Excellent

Aisling, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ritz hotel was fantastic. The room was lovely and clean and comfortable and the food was delicious . The hotel staff were extremely friendly and helpful. I’d like to give a special mention to George ho checked me in and also helped wit booking Nesher shuttle to the airport and also to Yasser who was very helpful and friendly at breakfast and dinner. Overall a great hotel with great staff. Also a fantastic location as very close to the old city.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean Relaxing Bathrooms need an update Helpful staff
Stayed 1 night in Sep 2018

10/10 Excellent

George, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Nice and pleasant staff, especially Jamal and Reem and all the reception staff where so great, friendly and easy to talk with. I will be coming again with my family, the staff at ritz jerusalem made my stay comfortable and worth while. Thanks friends.
Stayed 4 nights in Aug 2018

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Jag ville ha ett hotell nära Klagomuren och googlade fram detta. Ett rent och bra hotell. Personalen i matsalen är väldigt vänliga och serviceinriktade. God hummus och myntate kan man få på begäran. Personalen i receptionen är inte speciellt trevlig, tyvärr, förutom killen som jobbade lördagen vi var där. Man ska vara medveten om att detta hotell ligger i de arabiska kvarteren om man tycker det är av viktig info. Det är väldigt nära Damascusporten vilken är en mycket trevlig gate in till gamla stan. Jag rekomenderar detta hotell.
Stayed 5 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is poorly located

They don't tell you but this hotel is located in East Jerusalem. Extremely dangerous, unfriendly and if you dare go out of the hotel, well in that neighborhood, good luck!
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Very small bathroom

The hotel staff were very nice. The hotel lobby was clean and nice, but our room’s bathroom was so so small you even can’t find a way to get in or out of the bathroom. In addition, I have noticed that they don’t pay their best attention for cleaning the room and bathroom. But overall was good since we spent less time in the hotel and most of the time outside exploring Jesus footsteps.
Stayed 3 nights in Jun 2018

8/10 Good

Tiziana

Liked: Cleanliness, staff & service

A due passi dalla porta di Damasco.....

Hotel nel centro di Gerusalemme segnalato molto bene camere ristrutturate a nuovo un po' piccole ma funzionali colazione abbastanza discreta non ottima ma discreta è bel terrazzo all'ultimo piano con una vista Bellissima su tutta Gerusalemme Peccato che il terrazzo non viene utilizzato dovrebbe essere più incentivato e magari mettendoci della musica e possibilmente anche un bar molto gentile personale della reception è disponibile Direi che per una notte in centro a a Gerusalemme ottimo!!
Stayed 1 night in Jun 2018

10/10 Excellent

Francisco, manhattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price , totaly relaxing

I stay with my mom (74), Very nice place. People were the place is nice just the area is very busy traffic but really close to the old city . I totally go back but some areas need to be renovate
Stayed 1 night in Jun 2018

10/10 Excellent

Dougal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff

8/10 Good

Ed, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the price it is well worthed Good location

Great breakfast, friendly staff Good location within walking distance to all the sites in Jerusalem
Stayed 1 night in Apr 2018

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing trip I would say every one who works at hotel are Tremendous and very friendly My husband and I were very happy