Is Macondo Raíz Holbox pet-friendly?

No, pets are not allowed at this property.

How much is parking at Macondo Raíz Holbox?

This property doesn't offer parking.

What time is check-in at Macondo Raíz Holbox?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is Macondo Raíz Holbox located?

Situated in Isla Holbox, this aparthotel is within a 5-minute walk of Yum Balam Nature Reserve and Holbox Beach. Holbox Church and Main Square are just steps away.

Macondo Raíz Holbox Reviews, Deals & Photos 2025

8/10 Good

Lenka

Feb 29, 2024

Liked: Cleanliness, property conditions & facilities, communication

Great quiet location. 10 minutes from beach. Friendly reception. The beds were comfy. We were offered discounts at roof top restaurant at sister's hotel. Nice view but meal was so salty, nor able to eat. Would not recommend. Arranged tour of 3 islands for us, was very nice.

Stayed 2 nights in Feb 2024

8/10 Good

HECTOR

Apr 5, 2024

Liked: Cleanliness, room comfort, communication

Just OK

The property is OK, but on the rooms you won't even find a hand soap or a shampoo. The cookware is really basic.

Stayed 2 nights in Apr 2024

2/10 Terrible

Kristie

Jul 31, 2025

Disliked: Amenities, property conditions & facilities

The sliding doors don’t lock and don’t have a curtain so everyone can see in and eve. Walk in if they want. There is no TV, no blanket only sheet. They advertise a kitchen. There is literally nothing to cook with except a microwave. No plates, bowls, spoons or forks. I expected a stove or at least stove top based on the description they supply. No hot water in the shower and an electrical Outlet INSIDE the shower. That can’t be legal or safe. The bed was comfy and the air worked well but that was the only positive.

Stayed 7 nights in Jul 2025

6/10 Okay

Jennifer

Feb 2, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Pretty garden. Toilet didn't work, even after we reported it- no response. Windows on ground floor didn't lock. No hooks in the room to hang stuff, travel bag, wet bathing suits, and no clothes line. Spacious room with kitchen. Nice staff. Poor email communication. Located close to town center and dining.

Stayed 3 nights in Jan 2023

8/10 Good

Irma

Aug 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Traer un buen cuchillo para cortar y algo para limpiar en lla mesa de la cocina.

Stayed 3 nights in Aug 2025

10/10 Excellent

Wilberth

Aug 9, 2025

Liked: Amenities

Excelente hotel, muy bien ubicado y la atención del personal excelente

Stayed 1 night in Aug 2025

8/10 Good

Guillermo

Aug 9, 2025

Liked: Cleanliness, property conditions & facilities

Se nota que están en una renovación y hace falta un poco de comunicación más efectiva. Son muy amables pero toma un tiempo mayor al que considero podría necesitar algún requerimiento o para dar solución a cualquier inconveniente.

Stayed 5 nights in Jul 2025

10/10 Excellent

José Luis Quiroz

Aug 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Gran hotel, súper accesible y cómodo para aprovechar el tiempo en Holbox, está súper cerca de todo y puedes llegar a pie sin problema

Stayed 2 nights in Aug 2025

8/10 Good

irma noemy

Jul 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Muy agradable, solo mejorar el wifi y la señal por cable!

Stayed 2 nights in Jul 2025

6/10 Okay

ANGEL ALBERTO

Jul 25, 2025

Liked: Communication

Disliked: Amenities

El hotel está en remodelación, lo que llevó a nuestra habitación si bien era nueva, no tenía espejo en el lavabo, faltaban las lámparas de la recámara y en el lavabo, no había agua caliente solo tibia a fría, no había cortinas en las ventanales, lo que tuvimos que solicitarlas pues no había privacidad suficiente ya que todo se veía de adentro hacia afuera y de afuera hacia adentro, no había tampoco cortinero ni cortinas en la cocina y de ahí se percibía todo en la habitación. En cuanto a ubicación muy buena, pero utensilios y detalles de la habitación muy carente.

Stayed 2 nights in Jul 2025

8/10 Good

Miriam

Jun 30, 2025

Liked: Cleanliness, property conditions & facilities, communication

Aufenthalt März 24; leider war der Safe defekt und kein Ersatz vorhanden, Ventilator im Schlafzimmer veraltet (zu lauf für Nachtbetrieb), freundliche Mitarbeiter, Gute Lage zum Zentrum und Strand, Mini-Pool vorhanden, aber nicht genutzt. Küche war zu dürftig ausgestattet für die Selbstversorgung.

Stayed 7 nights in Mar 2024

10/10 Excellent

Joyce

Apr 22, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excelente

Stayed 3 nights in Apr 2024

10/10 Excellent

LA

Apr 5, 2024

Liked: Cleanliness, room comfort, communication

Stayed 3 nights in Mar 2024

8/10 Good

Denise

Apr 2, 2024

Liked: Cleanliness, communication

Die Unterkunft ist sehr zentral gelegen,so dass kulinarisch alles gut zu Fuß erreichbar ist.Die Mitarbeitenden waren in allem sehr hilfsbereit und freundlich.

Stayed 2 nights in Mar 2024

8/10 Good

Maik

Mar 31, 2024

Liked: Amenities, communication

Disliked: Cleanliness

Wir fanden es insgesamt in Ordnung. Leider war die Küche überhaupt gar nicht sauber. Als wir am ersten Abend kochen wollten, durften wir alles nochmals spülen, weil wirklich alles dreckig war und sogar noch Apfelreste in der Küche zu finden waren. Wir haben uns daraufhin sofort über den WhatsApp Kontakt beschwert, woraufhin sich dort lediglich kurz entschuldigt wurde. Mehr kam da nicht, kein Angebot zur erneuten Reinigung, einem Zimmererwechsel oder eine anderweitige Entschädigung. Im Zimmer fehlten dann auch noch Kopfkissen. Der Kontakt mit dem Hotel war ansonsten immer freundlich. Die Türen im Zimmer fliegen bereits auseinander. Die Klimaanlage war für unseren Geschmack immer zu stark, aber sie funktioniert.

Stayed 4 nights in Mar 2024

8/10 Good

Sandra

Feb 24, 2024

Liked: Cleanliness, property conditions & facilities, communication

Nette Rezeptionisten Pool zu klein, immer voll Alles neu 5 min zum Strand u 5th Avn. Großer Supermarkt Mega in 5 min ADO Busbahnhof 30min

Stayed 3 nights in Feb 2024

6/10 Okay

Nikol

Feb 17, 2024

Liked: Cleanliness

Stayed 3 nights in Feb 2024

10/10 Excellent

Laura Cecilia

May 11, 2023

Liked: Cleanliness, property conditions & facilities, communication

Esta muy céntrica, puedes ir caminando a la playa y al centro.

Stayed 2 nights in May 2023

10/10 Excellent

Felipe

Apr 8, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Muy bonito lugar

Stayed 2 nights in Apr 2023

10/10 Excellent

Ruben Yaser

Feb 20, 2023

Liked: Cleanliness, room comfort, communication

Execelente

Execelente lugar y atención. Mucho mejor que en las fotografías. 100% recomendable.

Stayed 1 night in Feb 2023

8/10 Good

José

Jan 8, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

La tranquilidad y cercania con los servicios

Stayed 1 night in Jan 2023

8/10 Good

Pierre louis

Dec 8, 2022

Liked: Cleanliness, communication

Un peu déçu sur les nuisances sonores

Holbox est une île qui parait à la mode car les tarifs pratiqués sont élevés. Le prix initial à 170 € la nuit rabaissé heureusement à 50%

Stayed 1 night in Dec 2022

10/10 Excellent

Gabriel

Sep 24, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excelente lugar, limpio, amplio y super accesible a playa, atención de primera, el unico detalle es que la señal de wifi no tenia alcance a la habitación.

Stayed 4 nights in Sep 2022

10/10 Excellent

Verónica

Sep 17, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Muy agradable y práctica

Stayed 2 nights in Sep 2022

8/10 Good

GENARO

Sep 11, 2022

Liked: Room comfort, communication

Stayed 1 night in Sep 2022

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