- Liked: Staff & service, room comfort
I chose the New Otani Kaimana for its quieter location. I pre-booked the hotel for $189 (one night) and $179 (for 3 nights) plus tax and the tourist fee (although the Hotels.com site said “free internet). It was disappointing to see online during my stay at the hotel that the room rate had dropped $40/night. Naturally I was not offered a rebate for the higher price I paid. I was not happy about the $35 charge to park my rental car for less than 24 hours either. I mentioned it to the front desk, but was advised there was nothing they could do... I understand how critical tourism is to the islands (having lived there for 8 years), but I felt a bit “played.” I will say, that the hotel staff, restaurant/bar, maid service and front desk reception were exceptionally nice.