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SUMIYA Spa & Hotel

2.5 star property
Art and culture surround guests at this tranquil retreat where attentive staff guide visitors through their day and fresh water dispensers offer refreshment

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SUMIYA Spa & Hotel in Hiroshima offers a serene ambiance with modern comforts. Guests can relax in the library or use dry cleaning and laundry services. The hotel provides express check-in, multilingual staff, and is near Hiroshima City Museum of Contemporary Art.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Desk, blackout drapes, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Balcony

Desk, blackout drapes, free WiFi, bed sheets

Double Room with Balcony

7.0 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Twin Room with Private Bath

Desk, blackout drapes, free WiFi, bed sheets

Japanese Style Twin Room with Private Bath

  • 18 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room with Private Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Twin Room with Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room with Balcony

Desk, blackout drapes, free WiFi, bed sheets

Twin Room with Balcony

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room

Desk, blackout drapes, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Located in Hiroshima City Centre, a neighborhood in Hiroshima, SUMIYA Spa & Hotel is near a train station. Hiroshima Museum of Art and Hiroshima City Museum of Contemporary Art are cultural highlights, and some of the area's notable landmarks include Hiroshima Castle and Itsukushima Shrine. Don't miss out on a visit to Shukkeien. Visit our Hiroshima travel guide
Map
6-18 Kyobashicho, Minami-ku, Hiroshima, 732-0828

What's nearby

  • Hiroshima Central Shopping District
    Hiroshima Central Shopping District
    8 min walk - 0.7 km
  • Shukkeien
    Shukkeien
    10 min walk - 0.9 km
  • Hiroshima Castle
    Hiroshima Castle
    19 min walk - 1.7 km
  • Hiroshima Peace Memorial Park
    Hiroshima Peace Memorial Park
    20 min walk - 1.7 km
  • Atomic Bomb Dome
    Atomic Bomb Dome
    4 min drive - 2.1 km

Getting around

  • Inari-machi Station
    5 min walk
  • Hiroshima Station
    14 min walk
  • Iwakuni Airport (IWK)
    39 min drive

Restaurants

  • ラ･ベランダ
    1 min walk
  • くいもの屋 わん
    5 min walk
  • マクドナルド
    4 min walk
  • 一軒め酒場広島駅前店
    5 min walk
  • 遊食家 いちけん
    1 min walk

About this property

SUMIYA Spa & Hotel

Hotel near Hiroshima Castle
Located close to Shukkeien and Hiroshima City Museum of Contemporary Art, SUMIYA Spa & Hotel provides a library and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, express check-in, and a front-desk safe
  • Concierge services, a water dispenser, and multilingual staff
  • Luggage storage, an elevator, and smoke-free premises
Room features
All guestrooms at SUMIYA Spa & Hotel offer comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10 AM - 6:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 1 2025 to February 28 2026 (dates subject to change).
The property will be renovating from December 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SUMIYA Spa Hotel Hiroshima
SUMIYA Spa Hotel
SUMIYA Spa Hiroshima
SUMIYA Spa
SUMIYA Spa & Hotel Hotel
SUMIYA Spa & Hotel Hiroshima
SUMIYA Spa & Hotel Hotel Hiroshima

Frequently asked questions

Is SUMIYA Spa & Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at SUMIYA Spa & Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at SUMIYA Spa & Hotel?

Check-out is at 11 AM.

Where is SUMIYA Spa & Hotel located?

Located in Hiroshima City Centre, this hotel is within 1 mi (2 km) of Shukkeien, Hiroshima City Museum of Contemporary Art, and Hiroshima Museum of Art. Hiroshima Castle and Itsukushima Shrine are also within 20 mi (32 km). Inari-machi Station is only a 5-minute walk and Matoba-cho Station is 5 minutes.

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Reviews

SUMIYA Spa & Hotel Reviews

7.2

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 48 out of 178 reviews
Rating 8 - Good. 60 out of 178 reviews
Rating 6 - Okay. 32 out of 178 reviews
Rating 4 - Poor. 23 out of 178 reviews
Rating 2 - Terrible. 15 out of 178 reviews

Reviews

Verified

6/10 Okay

Rhys

Liked: Staff & service
Staff were nice , very hot room difficult to get the temp right.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Large clean room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms are great and really clean the location was nice to travel just 5 min away from the Station
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lots of room in the private rooms. The only downside was the WiFi didn't work well.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
This property has one toilet on each floor and showers on the ground floor This is not indicated in the Wotif information On a positive note, the staff were more than obliging and attempted us help us with communication with Wotif Don’t get caught like this otherwise if you are looking for a refund of your money we find it a tiring and exhausting experience and obviously Wotif just want you to give up Wotif obviously have not set up there business model not on customer service just margin on rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel employee’s were very polite and explained the check in and out out process with clarity
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gio

Liked: Cleanliness, staff & service, property conditions & facilities
It's near to station, comfortable and very clean hotel.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. It is very well located close to Hiroshima station and some nice walking paths
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Joshua

Liked: Staff & service
This hotel is exactly what you pay for. Small rooms, shared showers, great staff, and located close to Hiroshima station.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Laurel

Liked: Cleanliness, property conditions & facilities
Walkable from train
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Close to train. Easy to walk.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very crumulent

Beds were soft, decent space for the price. Had a private bathroom. Having to take shoes off was annoying, especially because the slippers were too small for me. Check in and out was very easy. Overall very good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the lobby were kind and attentive. The room and facilities were clean. The area is safe and close to restaurants and train stations. Bonus points for allowing me to check in at 10:00 am without additional fees.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was interesting how it was a digital receptionist. Overall the hotel was great and worked to our needs. It would be a good idea to have a small laundry and possibly a microwave in the room
Stayed 2 nights in May 2024
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid This Hotel! We arrived to find no one at reception; the desk is only staffed at certain hours. We tried to check-in using the computer terminal, but it wouldn’t accept our booking reference (the same one sent by email and shown in the Expedia app). We left a message at the desk via the phone and eventually received a call back, but by then it was already late and over an hour had passed. We gave up and booked a room at the APA across the road instead. Two members of our group did manage to check-in, but they said the place felt more like a hostel than a hotel, with shared bathroom facilities. We were promised a REUND, but nothing has happened. STAY AWAY. This place is a dive.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly my only complaint was shared restrooms and showers. I missed this on tge site but it was there. That's on me.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

SUKHJIWAN

Liked: Cleanliness, property conditions & facilities
the room was spacious but we had not realised that it was a shared bathroom as this was not listed until three or four lines down under Bathroom as a room amenity.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Sachi

Liked: Amenities
シャワー室、防犯カメラが設置されているのに気づかず洗濯機を使うために全裸で行ってしまいました．シャワー室に防犯カメラを設置しないで欲しい。それか洗濯機は、別の場所に設置してほしいです。 シャワー室は奥の左案内された通りシャワー室は洗濯機もあるが、誤解招くのでわかりやすいように防犯カメラステッカーなど貼って欲しいですね。恥かきました。あまりシャワー室、洗濯機に防犯カメラ設置する理由がわからない。
洗濯機
シャワー室防犯カメラは、角にあります
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

SHU-CHUAN

Liked: Cleanliness, property conditions & facilities
Price is good, location is great, clean and friendly staff.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Kenji

Disliked: Property conditions & facilities
共同浴室のためあまり疲れがとれなかった
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Yasuo

Disliked: Staff & service, amenities
トイレやバスがが客室内に無いことが、分かりにくかった
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El orden y limpieza
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

youngchong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ほぼ満足です。
Stayed 3 nights in Sep 2025
Verified

8/10 Good

TOORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service
スタッフも優しく対応してくれて、駅にも近くてよかった
Stayed 2 nights in Aug 2025