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Smarana Hanoi Heritage - Hotel and Retreats

4.5 star property
Luxury Art Deco hotel near Indochina Plaza Ha Noi

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Smarana Hanoi Heritage - Hotel and Retreats

Serves dinner and happy hour
Brunch served, local cuisine
Exterior
Floor plan
Banquet hall
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is P9,035
P9,800 total
includes taxes & fees
May 28 - May 29

Explore the area

Map
No. 5, Alley 82/1, Dich Vong Hau Street, Cau Giay District, Hanoi, 11310
  • Popular LocationIndochina Plaza Ha Noi13 min walk
  • Popular LocationVietnam National Convention Center4 min drive
  • Popular LocationMy Dinh National Stadium5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)34 min drive

Most relevant reviews

ExperimentalCarousel

20/10 Excellent

Leung
Jan 25, 2024
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Room options

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed, Private Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Smart TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Bathtub, City View

Minibar, in-room safe, individually decorated, individually furnished

Premium Suite, 1 King Bed, Bathtub, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, Kitchenette

Minibar, in-room safe, individually decorated, individually furnished

Executive Double Room, 1 King Bed, Kitchenette

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Bathtub, City View

Minibar, in-room safe, individually decorated, individually furnished

Luxury Suite, 1 King Bed, Bathtub, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Grand K Hotel Suites Hanoi
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9.0 out of 10, Wonderful, (59)
The price is P3,888
P4,494 total
includes taxes & fees
Jun 20 - Jun 21
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About the neighborhood

Hanoi

Smarana Hanoi Heritage - Hotel and Retreats is located in Cau Giay, a neighborhood in Hanoi, and is near theme parks. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Indochina Plaza Ha Noi and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Indochina Plaza Ha Noi - 13 min walk
  • Vietnam National Convention Center - 4 min drive
  • Lotte Center Hanoi - 4 min drive
  • My Dinh National Stadium - 5 min drive
  • Ho Chi Minh Mausoleum - 7 min drive

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 35 min drive

Restaurants

  • Starbucks - 4 min walk
  • Twitter Beans Coffee - 4 min walk
  • Khao Lao - 3 min walk
  • Lẩu Đức Trọc - Dịch Vọng Hậu - 2 min walk
  • Cafe Huyen - 3 min walk

About this property

Smarana Hanoi Heritage - Hotel and Retreats

Luxury hotel near Indochina Plaza Ha Noi
Located close to My Dinh National Stadium and Vietnam National Convention Center, Smarana Hanoi Heritage - Hotel and Retreats provides a free daily manager's reception, a rooftop terrace, and an art gallery on site. Treat yourself to a hot stone massage, a facial, or a body treatment at the onsite spa. The on-site local cuisine restaurant, La Memoire, offers brunch and light fare. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • Coffee/tea in the lobby, concierge services, and wedding services
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and kitchenettes

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (VND 150,000 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 500,000 for adults and VND 350,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Carpe
  • La Memoire
  • Lunaire

Things to do

  • Art gallery
  • Full-service spa
  • Wine tasting room
  • Wine tours
  • Winery release events

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Ice maker
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1360800
  • Christmas Eve (24 December) Gala Dinner per child: VND 1360800 (up to 18 years old)
  • Christmas Day (25 December) Gala Dinner per adult: VND 1360800
  • Christmas Day (25 December) Gala Dinner per child: VND 1360800 (up to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: VND 1360800
  • New Year's Eve (31 December) Gala Dinner per child: VND 1360800 (up to 18 years old)
  • New Year's Day (1 January) Gala Dinner per adult: VND 1360800
  • New Year's Day (1 January) Gala Dinner per child: VND 1360800 (up to 18 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately VND 500000 for adults and VND 350000 for children
  • Airport shuttle fee: VND 835000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 835000 (one-way), (up to 18 years old)
  • Nearby parking fee: VND 150000 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smarana Hanoi Heritage - Hotel and Retreats pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smarana Hanoi Heritage - Hotel and Retreats?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at Smarana Hanoi Heritage - Hotel and Retreats on Jun 3, 2024 start from P 9,035.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smarana Hanoi Heritage - Hotel and Retreats?

Self parking is free at this property.

What time is check-in at Smarana Hanoi Heritage - Hotel and Retreats?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Smarana Hanoi Heritage - Hotel and Retreats?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Smarana Hanoi Heritage - Hotel and Retreats provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 835000 per vehicle applies.

Where is Smarana Hanoi Heritage - Hotel and Retreats located?

Located in Cau Giay, this luxury hotel is 0.7 mi (1.1 km) from Indochina Plaza Ha Noi and within 3 mi (5 km) of Vietnam National Convention Center and My Dinh National Stadium. Lotte Center Hanoi and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

Smarana Hanoi Heritage - Hotel and Retreats Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leung

Stayed 4 nights in Jan 2024

10/10 Excellent

Neville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service in small boutique hotel.
Very peaceful small boutique hotel in a bustling city. The hotel staff are simply exceptional.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Probably the nicest, best quality and best service I've ever experienced in many years of travelling. Made to feel like a king! Thank you.
Stayed 2 nights in Oct 2023

8/10 Good

Eunju

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel’s service & food was good but location was not really good
Stayed 2 nights in Jul 2023

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff where very good
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and were very supportive when we had problems with our travel plans and arrangements with third parties. In particular, Victor, Peter and Sam were helpful, welcoming and friendly. Big thank you to Peter for running out to find cough syrup when we encountered language problems at the pharmacy. Highly recommended!

10/10 Excellent

Gallar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a vacation and decided to book this hotel because of the beautiful photos. This hotel is in an ideal position, a bit outside of the city center but in a very peaceful neighborhood, and we were extremely pleased with the attentions we received from all of the employees, particularly Phan. Breakfast at the hotel was really excellent, you might order from a number of options.

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities