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Guest reviews

3.2/5
80 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Map

Explore the area

Popular LocationKhatt Hot Springs7 min walk
AirportRas al Khaimah (RKT-Ras al Khaimah Intl.)10 min drive
Popular LocationTower Links Golf Club23 min drive
Popular LocationKhuzam Family Park31 min drive

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    About this area

    Digdaga

    Golden Tulip Khatt Springs Resort & Spa is located in Digdaga. Khatt Hot Springs and Tower Links Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Al Qawasim Corniche and Khuzam Family Park.
    Visit our Digdaga travel guide
    View in a map
    Popular Location

    What's nearby

    • Khatt Hot Springs - 7 min walk
    • Tower Links Golf Club - 23 min drive
    • Al Qawasim Corniche - 27 min drive
    • National Museum of Ras al Khaimah - 27 min drive
    • Khuzam Family Park - 31 min drive

    Getting around

    • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 10 min drive

    Restaurants

    • Where to eat
    • La Palmeraie – Serves breakfast, lunch and dinner.

    About this property

    Golden Tulip Khatt Springs Resort & Spa

    Luxury hotel with free valet parking and restaurant
    Along with a restaurant, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 125 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee/tea makers and free newspapers.
    Golden Tulip Khatt Springs Resort & Spa offers 125 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

    Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

    An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free valet parking
    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle on request
    • Beach shuttle (surcharge)

    Food and drink

    • Buffet breakfast available for a fee daily: AED 66 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 1 poolside bar and 1 bar
    • Room service available

    Things to do

    • Children's pool
    • Fitness centre
    • Indoor pool
    • Outdoor pool
    • Spa services

    Family friendly

    • Children's pool
    • Free cots/infant beds
    • Indoor pool
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Laundry facilities
    • Porter

    Languages spoken

    • Arabic
    • English
    • Filipino
    • Hindi

    Business services

    • 1 meeting room
    • Business centre

    Spa

    • 14 treatment rooms
    • Ayurvedic treatments
    • Massage/treatment rooms
    • Sauna
    • Hot tub
    • Steam room

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bidet
    • Free toiletries
    • Shower/bathtub combination

    Entertainment

    • TV channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Desk
    • Free newspapers
    • In-room massage
    • Phone
    • Safe
    • Soundproofing

    Policies

    Check-in

    Check-in between 3 PM and midnight

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available on request
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for AED 150 per night.
    Free cots (infant beds)

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: AED 15 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: AED 66 per person (approximately)
    • Airport shuttle fee: AED 350 per vehicle (one way)
    • Rollaway bed fee: AED 150 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation

    Frequently asked questions

    Does this hotel have a pool?
    Yes, this property has an indoor pool, an outdoor pool and a children's pool.
    Is this hotel pet-friendly?
    No, pets are not allowed at this property.
    How much is parking at this hotel?
    Self-parking and valet parking are free at this property.
    What time is check-in at this property?
    Check-in is from 3 PM to midnight.
    What time is check-out at this property?
    Checkout is at noon.
    Does this hotel provide a shuttle to the airport?
    Yes, there's an airport shuttle. A fee of AED 350 per vehicle, one way, applies.
    Where is this property located?
    Situated in Digdaga, this luxury hotel is 0.4 mi (0.6 km) from Khatt Hot Springs and within 16 miles (25 km) of Tower Links Golf Club and Al Qawasim Corniche. Khuzam Family Park and National Museum of Ras al Khaimah are also within 20 miles (32 km).

    Guest reviews

    Overall score and ratings for Golden Tulip Khatt Springs Resort & Spa

    3.2
    Guest rating
    5 - Excellent
    8
    4 - Good
    30
    3 - Okay
    23
    2 - Mediocre
    11
    1 - Poor
    8
    3.6
    Cleanliness
    3.1
    Service and Staff
    3.2
    Property condition

    4/5 Good

      good for family

      Stayed 2 nights in Aug 2018

      1/5

      • Disliked: Cleanliness, staff & service, room comfort
      Bad experience

      Very bad customer service and cleaning issues plus there is no parking service or valet

      Stayed 1 night in Aug 2017

      4/5 Good

      • Liked: Cleanliness, staff & service, room comfort
      Nice place to stay in RAK.

      Nice stay overall. Comfortable room. Breakfast could have been hotter and more plentiful but I came kind of late.

      3/5

      • Disliked: Cleanliness
      No comments

      We had an issue in the first day. We booked for 2 days and for personal reason we asked to cancel the second day but we didn't get any assistance either from the hotel staff side or even from the hotels.com staff side I contacted one staff from hotels.com he just collected my card number and he told me he will cancel the first booking of 2 days and make new booking for one day and the charges will be 240 dhs per day instead of 198 dhs which we booked earlier I hope this staff will not use my card for his personal use since the cancellation was not confirmed and we had to stay the 2 night's.

      3/5

        No hot water!

        The hotel is ok except there was no hot water any where in the hotel for a shower in the morning. So we had to boil the kettle numerous times in order to wash :(