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Fiesta Inn Ciudad del Carmen Puente El Zacatal

3.5 star property
Hotel with 2 outdoor swimming pools, 3-minute walk to El Zacatal Bridge

Choose dates to view prices

Fiesta Inn & Loft Ciudad del Carmen offers a peaceful retreat on Campeche's shores. Guests unwind on the rooftop terrace or lounge by the pools with sun loungers. The property provides in-room WiFi, dry cleaning services, and an on-site restaurant serving local flavors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
The current price is P3,637
P4,292 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, City View

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 Bedroom (Double)

In-room safe, desk, laptop workspace, blackout drapes

Loft, 1 Bedroom (Double)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Laptop workspace
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Loft, 1 Bedroom (King)

In-room safe, desk, laptop workspace, blackout drapes

Loft, 1 Bedroom (King)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Laptop workspace
Iron/ironing board
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Av. 10 de Julio 2, Col, Puntilla, Ciudad del Carmen, CAM, 24139

What's nearby

  • El Zacatal Bridge - 3 min walk - 0.3 km
  • Nautical Education Center of Campeche - 5 min walk - 0.5 km
  • Macumba Seafood Market - 7 min walk - 0.6 km
  • Church of the Guanal - 8 min walk - 0.7 km
  • Our Lady of Carmen Church - 8 min drive - 1.8 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 11 min drive

Restaurants

  • ‪La Divina Providencia - ‬5 min walk
  • ‪Antojitos Doña Dalia - ‬12 min walk
  • ‪Los Casitos - ‬17 min walk
  • ‪Polleria El Tio Turco - ‬15 min walk
  • ‪Cocteleria Cajun - ‬3 min walk

About this property

Fiesta Inn Ciudad del Carmen Puente El Zacatal

Hotel near Our Lady of Carmen Church
Located close to El Zacatal Bridge and Nautical Education Center of Campeche, Fiesta Inn Ciudad del Carmen Puente El Zacatal provides a rooftop terrace, dry cleaning/laundry services, and an outdoor entertainment area. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, a reception hall, and an elevator
Room features
All 253 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 29-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property grounds
La Venta Inn Ciudad del Carmen
  • Pool
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8.6 out of 10, Excellent, 903 reviews
The price is P3,097
P3,655 total
includes taxes & fees
Dec 15 - Dec 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 249.40 for adults and MXN 194.88 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 249.4 for adults and MXN 194.88 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Inn Ciudad Carmen Laguna Términos Ciudad del Carmen
Fiesta Inn Ciudad Carmen Laguna Términos
Fiesta Ciudad Carmen Laguna Términos Ciudad del Carmen
Fiesta Ciudad Carmen Laguna Términos
Fiesta Ciudad Carmen guna Tér
Fiesta & Loft Ciudad Carmen
Fiesta Inn Loft Ciudad de Carmen
Fiesta Inn & Loft Ciudad del Carmen Hotel
Fiesta Inn Ciudad del Carmen Laguna de Términos
Fiesta Inn & Loft Ciudad del Carmen Ciudad del Carmen
Fiesta Inn & Loft Ciudad del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Does Fiesta Inn Ciudad del Carmen Puente El Zacatal have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Fiesta Inn Ciudad del Carmen Puente El Zacatal?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Fiesta Inn Ciudad del Carmen Puente El Zacatal on Nov 21, 2025 start from P 3,637.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fiesta Inn Ciudad del Carmen Puente El Zacatal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fiesta Inn Ciudad del Carmen Puente El Zacatal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Fiesta Inn Ciudad del Carmen Puente El Zacatal?

Check-out is at noon.

Where is Fiesta Inn Ciudad del Carmen Puente El Zacatal located?

Situated near the airport, this hotel is within a 5-minute walk of El Zacatal Bridge and Nautical Education Center of Campeche. Laguna de Terminos and Church of the Guanal are also within 10 minutes.

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Fiesta Inn Ciudad del Carmen Puente El Zacatal Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 208 out of 499 reviews
Rating 8 - Good. 129 out of 499 reviews
Rating 6 - Okay. 66 out of 499 reviews
Rating 4 - Poor. 45 out of 499 reviews
Rating 2 - Terrible. 51 out of 499 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Liked: Staff & service, amenities, property conditions & facilities
Normal
Stayed 1 night in Jun 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy limpia
Stayed 1 night in Nov 2025

6/10 Okay

metzi

Disliked: Property conditions & facilities
El personal de limpieza ingreso a la habitación sin tocar la puerta en 2 ocaciones
Stayed 3 nights in Sep 2025

8/10 Good

Silvina

Liked: Cleanliness, staff & service
La vista de la habitación estaba bonita..vimos el amanecer y de veía el agua. Pudimos salir a caminar cerca de allí x la playa. Fuimos a la alberca en la terraza y estaba bien, pero no tan bonito como se veía en las fotos. Solo para los una noche para descansar y estuvo bien
Stayed 1 night in Sep 2025

10/10 Excellent

Hylke

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very helpful and the little things.Then the attention is the maintenance
Stayed 1 night in Sep 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que sus camas son super cómodas y el lugar accesible
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La verdad parece motel
Stayed 1 night in Aug 2025

6/10 Okay

Esteban

Liked: Staff & service
Aire acondicionado no funcionaba correctamentereserve dos habitaciones La 301 muy frio y no se podia subir la temperatura La 308 no bajaba temperatura
Stayed 1 night in Aug 2025

2/10 Terrible

Bruno

No tenian la alberta disponible, creo que deberian de avisar a los huespedes con antelación.
Stayed 2 nights in Aug 2025

8/10 Good

margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelete ubicación
Stayed 2 nights in Jul 2025

8/10 Good

Jacqueline Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio de hotel
Stayed 1 night in May 2025

8/10 Good

David de Israel

Liked: Staff & service, amenities
Fuera del desorden y suciedad propia de realizar trabajos de remodelación (esto se comprende). La limpieza en habitaciones no era la correcta y más para una cadena hotelera de este tipo. La sabanas y fundas de almohadas de una de las camas estaban sucias y manchadas, detalles que no fueron cuidados. También, por debajo de las camas la limpieza no fue realizada en mucho tiempo, se observo polvo y mugre ya de varios días.
Stayed 2 nights in Jul 2025

8/10 Good

Nallybe

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien. Excepto que ofrecian servicio de alberca y en realidad estaba en remodelacion. La verdad estaba por cancelar en recepcion ya que por eso lo habia reservado con ellos por la alberca que en otras ocasiones estaban bien.
Stayed 1 night in Jul 2025

2/10 Terrible

Julita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decepcionante, en el cuarto el telefono, no servía, los contactos de luz tampoco, la puerta del armario caída y no se podía abrir, el aire acondicionado o te congelaba o aguantabas el calor Con el pretexto de ser ecológico, no proporcionan popotes, han tratado de "tomar" una leche m|alteada con cuchara?. Porque no usan popotes ecológicos? En fin, fue decepcionante
No funciona, tuvimos que bajar para pedir toallas
Sin electricidad,
Stayed 1 night in Jul 2025

6/10 Okay

María esther

Cómo recomendación, antes de que lleguen los huéspedes avisarles con anticipación si hay algún detalle en el hotel , me hubiese gustado que con anticipación o atraves de una página anunciarán su falta de servicio en alberca. Por lo menos darles acceso a otra alberca si se cuenta con otra propiedad.
Stayed 2 nights in Jul 2025

6/10 Okay

Xavier antonio

Liked: Cleanliness
Disliked: Staff & service
Muy maño
Stayed 2 nights in Jul 2025

2/10 Terrible

Xavier antonio

Disliked: Staff & service, amenities, property conditions & facilities
Muy malos la alberca en mantenimiento y su personal de seguridad grosero y prepotente
Stayed 3 nights in Jul 2025

2/10 Terrible

Ricardo

Disliked: Property conditions & facilities

Fotogénico pero le falta

Aunque es muy fotogénico, El Aire Acondicionado no funcionaba, la caja de seguridad tampoco, le falta mantenimiento.
Stayed 4 nights in Jun 2025

4/10 Poor

Yamilet

Liked: Cleanliness
El Hotel esta en reparación o remodelacion y no avisan, hasta que llegue al hotel me comentan que no esta funcionando la pisina, el evelabor no funcionaba, el agua y la luz se van. Creo que en esta ocasión no fue de mis mejores estancias.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Buena estancia, cómoda y segura.
Stayed 1 night in Jun 2025

10/10 Excellent

jose carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio habitacion excelente
Stayed 1 night in Jun 2025

4/10 Poor

CESAR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Swimming pool was out of service due to renovstions, this info was not given in advanced. Telephoned did not worked.
Stayed 1 night in Jun 2025

2/10 Terrible

Ana Esther

Disliked: Cleanliness, amenities, property conditions & facilities
Había estado en diciembre y bien, ahora las habitaciones apestan a humedad, tienen moho e las regaderas, el wc está asqueroso, están llenas de polvo las habitaciones y material de construcción, muy muy sucio, las toallas están rotas y la comida podrida en el bufet, todo pésimo
Stayed 1 night in Jun 2025

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel está viejo, huele mal, hay dos torres de hospedaje lejos una de otra, solo un lobby en funcionamiento, cortinas, regadera y sillón muy sucios y con manchas, regadera con fuga goteando, las toallas tenían mal olor desde el primer uso, algo nos dio comezón a los huéspedes de dos habitaciones y no teníamos piquetes de insectos... Quizá el agua de la regadera, la ropa de cama o las toallas...
Stayed 2 nights in Jun 2025