MainStay Suites Bismarck

2.5 star property
Family-friendly hotel with free water park access and airport shuttle service

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MainStay Suites Bismarck offers a family getaway with an indoor pool, waterslide, and free water park access. Enjoy the complimentary roundtrip airport shuttle. Unwind in the spa tub or by the lobby fireplace after a day's adventures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Kitchen
  • Pool
  • Housekeeping
  • Gym

About the neighborhood

Map
2507 N. 9th Street, Bismarck, ND, 58503

Getting around

  • Bismarck, ND (BIS-Bismarck Municipal) - 15 min drive

About this property

MainStay Suites Bismarck

Family-friendly hotel near the airport
A free roundtrip airport shuttle, free water park access, and a grocery/convenience store are just a few of the amenities provided at MainStay Suites Bismarck. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • RV/bus/truck parking, express check-out, and a front-desk safe
  • Free newspapers, laundry services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and dishwashers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

MainStay Suites Bismarck
MainStay Suites Hotel Bismarck
Mainstay Suites
MainStay Suites Bismarck Hotel
MainStay Suites Bismarck Bismarck
MainStay Suites Bismarck Hotel Bismarck

Frequently asked questions

Does MainStay Suites Bismarck have a pool?

Yes, this property has an indoor pool and a children's pool.

Is MainStay Suites Bismarck pet-friendly?

No, pets are not allowed at this property.

How much is parking at MainStay Suites Bismarck?

Self parking is free at this property.

What time is check-in at MainStay Suites Bismarck?

Check-in start time: 3:00 PM; Check-in end time: 4 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at MainStay Suites Bismarck?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does MainStay Suites Bismarck provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is MainStay Suites Bismarck located?

This family-friendly Bismarck hotel is located near the airport, within 2 mi (3 km) of North Dakota Heritage Center & State Museum and North Dakota State Capitol. Gateway to Science and Kirkwood Mall are also within 3 mi (5 km).

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MainStay Suites Bismarck Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 399 reviews
Rating 8 - Good. 117 out of 399 reviews
Rating 6 - Okay. 31 out of 399 reviews
Rating 4 - Poor. 22 out of 399 reviews
Rating 2 - Terrible. 15 out of 399 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable!
Stayed 1 night in Sep 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and well taken care of but the breakfast offering was sub par.
Stayed 1 night in Sep 2022

4/10 Poor

Amber

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Upon check-in, our bathroom had dirty towels hanging with snot and blood smeared on them. The countertops didn’t appear like they were wiped down.
Stayed 1 night in Apr 2024

6/10 Okay

Steven

Liked: Cleanliness
Was given a room that was already occupied. When we went back to desk,we couldn't find front desk staff. She was outside in the parking lot. Not impressed.
Stayed 1 night in May 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was down the first night then there was a an issue across the hall it took almost 2 hrs of listening to people yell to get someone to make them stop at 4 am No trash cans in room
Stayed 2 nights in Mar 2024

6/10 Okay

Home

Liked: Room comfort
Disliked: Cleanliness

Very disappointed

There were no towels for the kids to swim. The vent on the ceiling in the bathroom was disgusting. There were no cups in the room. This was a suite and there was one spoon and one fork in the drawer. There were no cups to drink from. There were 2 decaf coffees to make, no regular. The breakfast was aweful. When we got there, there was still an hour left and there were 4 dried out muffins left, no coffee, the juice was water. The elevators were not clean at all. The TV in our room for that size was pretty small.
Stayed 2 nights in Dec 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was adequate. Metmy needs for the price
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Amenities
We stay here a lot as they co tinue to give great customer service. We like the quiet location.
Stayed 1 night in Sep 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service
Free laundry.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay ever again. Dirty. Elevator door sticks. Felt very unsafe.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Everything was great with the exception of room, it looked pretty old. Tile in the bathroom was falling off and they gave us the handicap room. It was quiet & very clean. Staff was helpful and courteous. Breakfast included was a plus.
Stayed 2 nights in Aug 2024

4/10 Poor

babar

Liked: Amenities
Disliked: Cleanliness, staff & service
Absenty staff Dirty room carpet was all stained and chewing gum on floor Room was average clean Room furniture was crack and scratched
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy staying here. Location is close to everything, pool area great for kids and I love how all the rooms have a kitchen area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is attached to another hotel and on the slow day. The other hotel takes care of it so you have to check in at the other hotel Comfort Inn. It also shares the pool and dinning area with this hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Charity

Disliked: Staff & service, property conditions & facilities
Old candy left on the floor of our room. It was nice but definitely needs a upgrade with furniture. Disappointed that there were no towels available after the kids finished swimming because there were none clean. My sister in law was able to receive one towel and we had 6 people swimming.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I loved the waterslides!
Stayed 1 night in May 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away from Here

Nastiest place I have stayed in 30+ years. There were still dirty dishes in the suite, linens were dirty, chairs and furniture were completely worn out. No towels at the pool ever, hot tub was disgusting. Staff was rude. No toiletries in the suite at all.
Stayed 3 nights in May 2024

6/10 Okay

Tamy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointed

It was ok never stayed here before but there was no paper towels in our kitchen couch in our room was so worn out .. bed was uncomfortable.. don’t know if I’d recommend to a friend or family member.. kinda disappointed for the price you charge theses days!!
Stayed 1 night in May 2024

4/10 Poor

Gisele

Disliked: Cleanliness, staff & service, room comfort

Overall not impressed

The toilet and sink in the bathroom was dirty when we arrived. The heater/ air conditioner mal function over night and we all woke up overheaded at 4am the room temperature was 80°F. The pool area temperature felt like 55°F and the hot tub heater was broke.
Stayed 1 night in Mar 2024

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool and friendly staff. Clean room!
Stayed 1 night in Mar 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a funny smell there where crackers on the floor still tv didnt work
Stayed 1 night in Apr 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities
The pool area was nice except the hot tub wasn’t working- it was on but temperature was cold. Staff was very friendly upon check in.
Stayed 1 night in Apr 2024

8/10 Good

Cherelle

Liked: Cleanliness, staff & service, amenities
Very clean. Wonderful location. Could use some updated appliances like washer, dryer and toilet seat. But overall very nice stay and I would stay again.
Stayed 8 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
The hot tub wasn’t in service and I heard that’s been the case for a month. It was the main reason we booked at this hotel. That was a disappointment. There were no towels in the pool area, either; though the front desk attendant was quite helpful and gave us some.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home in Bismarck

Very nice place to stay very quiet inside and away from freeway noise. Cental to all shopping. Very helpful & friendly staff. I really appreciated the quietness of the refrig & heater in the room !! Mattress could stand to have a comfort topper. But otherwise no other complaints.
Stayed 1 night in Mar 2024